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EMAIL AVAILABLE ( Cell PHONE NUMBER AVAILABLE ( Boston Massachusetts ( Street Address . https://LINKEDIN LINK AVAILABLE Key Skills Leadership StrategicPlanning/Operations Human Resource Management Recruitingand Retention Problem Analysis and Resolution HRISAnalyst Employee Relations Payroll Bilingual - (English/Spanish)Training/Benefits and Compensation ExperienceCentral Boston Elder Services Elder ServicesDirector of Human Resources 2012- Present ( Responsible for establishing, maintaining, coordinating andimplementing all aspects of the Human Resources officeincluding, Recruitment and Retention, Hiring, Training, OrganizationDevelopment, Diversity and Inclusion, Policies and Procedures,Leadership, HRIS Analyst, Strategic Planning, Equal EmploymentOpportunity and Payroll.. Serve as a resource for managers and staff on employee relations issues and resolution; performance management; measures and reporting; team and skill building initiatives; and talent management and development.. Coach and mentor executives and senior managers to effectively use the full range of HR tools (performance, compensation, training and development, mentoring, coaching, etc.) to maximize team benefit.. Maintain a compensation and benefits program that is aligned with the structure, strategy, and operating style of the organization. . Develop an annual training plan in order to support the organization in achieving its mission and goals . Identify qualified trainers, from both internal and external sources, to provide training.Kettle Cuisine, Inc. FoodManufacturingHuman Resources /Payroll Director 2008 - 2012 . Sole Human Resources individual responsible for the overall function for 200 + employees. . Develop, implement and communicate employee benefits . Participated in the plan renewals, negotiated rates, and conducted the company's annual open enrollment . Responsible for all of the recruitment of exempt and non-exempt employees . Effectively Manage Employee Relations by providing constructive advice and problem resolution . Using language skills and extensive experience in culturally diverse situations . Develop and maintained a respectful tolerant atmosphere for a multi- ethnic manufacturing company. Handle all of the Workers Compensation claims and required OSHA reporting. -Administer Company's wage and salary program . Responsible to prepare weekly payroll using Time Guardian and ADP software.South Boston/Whittier Community Health Center Health Care Organization HumanResources Director/Consultant 2004-2008. Health Care Organization Human Resources Director/Consultant 2004-2008 - Conducted interviews, reference checks and new hire orientations . Referred selected applicants to department heads for final approval and selection. Created, communicated, administered and enforced policies and procedures and ensured compliance with federal and state requirements by studying existing and new legislation . Provided consultation to senior management regarding human resources issues . Maintained human resource records and documented incidents and resolutions of problems . Communicated and administer policies and procedures for health benefits and pension plan . Processed FMLA, STD/LTD and worker compensation claims . Worked with external parties on benefit related issues, included carriers, auditors and record keepers . Responsible for all payroll functions . Conduct Exit Interviews and termination process . Advised and counseled managers in appropriate resolution of employee relation issues . Coordinated the performance management process . Chairman of the Diversity Committee Council. Reviewed departmental/center wide performance and ensured compliance with accreditation, quality assurance, and other regulatory status or requirements . Developed and implement appropriate guidelines to meet standards.PROMESA Non-Profit HealthCareHuman Resources Manager 2000-2004 . Develop policies and standard operating procedures . Ensured legal compliance and JCAHO regulations Implement new employee orientation programs . Negotiated contracts with providers, prepared reports, maintained records of Worker's Compensation, OSHA and Disability . Implement describe and maintain retirement programs (401k) and pension . Ensured legal compliance . Promote and maintain a positive work environment by identifying and resolving issues . Planning and Implementation of Staffing/Recruitment and Retention . Staff training and management development. -Conduct and resolved Employee/Labor relations issues . Manage personnel records and files. Develop budget requests . Responsible for selection, supervision, development, evaluation and termination of staff . Update ADP payroll system . Manage Benefits . 500 + EmployeesBoston Retail Products - ManufacturingHuman Resources Assistant 1994-2000. Implement Employee Handbook, Implement recruiting process (Mexico, USA and Europe), Introduce new Insurance benefits options and negotiated contracts with providers . Supports employment operations by entering information using power point, word, excel, MS office, maintained records, complied with federal, state and local requirements . Administer the Performance Management Process . Work with managers to complete full-cycle performance process including sending review reminders to managers . Coordinate all leave of absence requests and short, long-term disability benefits with employees, their managers and the payroll department . Ensure the appropriate paperwork is completed, field and forwarded to payroll and insurance providers . Administer the termination Process . Notify distribution lists of termination, prepared and distribute unemployment package and terminated appropriate employee benefits . Administer ADP payroll system and Report Smith. EducationCertificate in Administration and Management, Harvard University ExtensionSchool, Cambridge, MA.Master of Science, Administration and International Business, InstitutoTecnologico y de Estudios Superiores de Monterrey (ITESM). Monterrey, N. L.Mexico.Bachelor Degree -Law. Instituto Tecnologico y de Estudios Superiores deMonterrey (ITESM). Monterrey, N. L. Mexico.LANGUAGESFluent in English, Spanish and knowledge of Portuguese and French |
