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EMAIL AVAILABLE | PHONE NUMBER AVAILABLE
SUMMARY
IT Professional with over 15 years of experience in project/change management, engineering/deployments, Tier 3 escalation
support/ticket resolution, management, analysis, and troubleshooting of various network technologies for medium to global
enterprise environments which includes proficiency in routing, routing protocols, switching, security, firewalls, voice,
wireless and data center technologies.
TECHNICAL/PROFESSIONAL CERTIFICATIONS & SKILLS
CCNP R/S
Cisco Certified Network Professional Routing/Switching
CWP/CWEA
Certified WAN Professional/Certified WAN Enterprise Administrator
CSA / CDCA
Cisco Security Administrator / Data Center Administrator
CVA / CWT
Cisco Voice Administrator / Wireless Technician
CCNA R/S
Cisco Certified Network Associate Routing/Switching
A+
Comp TIA A+
TECHNICAL SKILLS DETAIL
Routing/Switching Technologies Cisco Routers ASRs/ISRs, Cisco Catalyst/ Nexus Switches, Juniper and HP Routers &
Switches WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, OSPF, EIGRP, BGP,
MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Stub Routing, VLAN, VLAN Trunking, VXLANs, Multicast routing, HSRP,
SVI, CEF, VSS, VPC.
Security/Firewalls Technologies Cisco Security Manager Suite, Cisco ASA firewalls, Cisco FWSM, Cisco IPS/IDS,
Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series,
Palo Alto, Protocols & Standards AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data
Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port
Security, MAC Address Filtering
Wireless/Voice Technologies Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, Bluetooth,
Avaya, AURA VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RTP, SCCP, SRTP, QoS, PoE, MMDS, LMDS, CCK, DSSS
Monitoring/Data Center Technologies/APPS Wireshark, Remedy, Cacti, Nagios, VMware, Solarwinds, Cisco Security
Manager Suite, Server, Sniffer, Ethereal, Orion Vmware, F5 Big IP load balancing (GTM/LTM), Cisco AnyConnect VPN
mtg, Cisco Prime, Cisco IPS/IDS, Meraki cloud based Splunk Enterprise, SNMP, DNS, DHCP, FTP, SMTP, tunneling
protocols, PTP, SFTP, RDP.
Other Technologies Operating Systems: Windows, MacOS, Linux, UNIX, AIX, iOS, Android, Chrome Databases:
Oracle, SQL, MS Access, MS SQL Server, Sybase, DB2 Programming Languages: C, Common LISP, Prolog, SharePoint,
HTML, Java Software Applications: MS Office, MS Excel, MS Outlook, MS PowerPoint, MS Word, Active Directory,
Oracle VirtualBox, VMWare, BMC Remedy, 8X8 Virtual Contact Center, Norton Ghost
SUMMARY OF PROFESSIONAL EXPERIENCE
Pacific Western Bank Senior Network Administrator 2016 Current
American Institutes of Research Network Engineer 2014 2016
Staples Inc. Engineer 2012 2013
TSA Information Technology Specialist 2002 2011
MCI World Com Engineer 2000 2001
EDUCATION
Certified WAN Professional Program LANWAN Professional
Master of Science Degree in Computer Science Lehigh University
Bachelor of Science Degree in Computer Science Morehouse College
PROFESSIONAL EXPERIENCE DETAIL
Pacific Western Bank Senior Network Administrator 2016 Present
Company Overview Pacific Western Bank provides commercial banking services, including real estate, construction, and
commercial loans, and comprehensive deposit and treasury management services to small and medium sized businesses. Pacific
Western Bank has over 100 full service branches located throughout the United States . Its financial strength stands at the top among
banks of its size and scale and has more than 1,000 staff in locations across the US.
Member of a team of professionals responsible for the support of network issues with IP configuration, bandwidth, DNS, network
command line tools, FTP, Telnet, ACS, web based product on the client side and troubleshooting for various LAN/WAN
enterprises technologies where all work is resolved and added to the BMC Remedy Express ticketing system.
Proficiency in Cisco Router 2811, 2821, 2911, 3845, 7206; Cisco 2960, 3560, 3750; Cisco Catalyst Switches 4500, 6500; Cisco
ASA 5505, 5510; Cisco Nexus 2k, 5k, 7k; F5; Avaya and Cisco VOIP, Cisco 5508 Wireless LAN Controller; Cisco Air Lap
11x/22x Access Point; Palo Alto PA 3050 Firewall, Pal Alto Global Protect, Cisco AnyConnect, Solar Winds, Wireshark.
Professional responsibilities include implementing BGP to core router, update ACS servers for network device access, data circuit
upgrades with implementation of test router to verify connectivity from vendor to internet, ongoing network monitoring ensuring
connectivity from enterprise routing and switching level.
American Institutes of Research Network Engineer 2014 2016
Company Overview America Institutes of Research is a nonprofit, nonpartisan behavioral and social science research, evaluation,
assessment and technical assistance organization. It is one of the largest social science research organizations in the world and has
more than 1,800 staff in locations across the US and abroad.
Member of a team of professionals responsible for the support of network issues with IP configuration, bandwidth, DNS, network
command line tools, FTP, web based product on the client side and troubleshooting for various LAN/WAN enterprises
technologies where all work is resolved and added to the ticketing system.
Responsible for IOS mobile devices, installation, configuration, hardware/software upgrades, setup, support, and trouble shooting
for various small businesses; PC support, peripheral installation and troubleshooting on Mac, Linux, Windows machines, virtual
machines, Androids, servers and enterprise applications.
Proficiency in Cisco Router 2621; Cisco 891, 1841, 2801, 2851 Integrated Services Router; Cisco Catalyst Switches 4500, 6500;
Cisco ASA 5505, 5510; Cisco Nexus 1k, 2k, 5k; Juniper EX2200 C Switch; F5 Big IP Version 11.6.0; Cisco Unified
Communications Manager Express Version 8.6; Cisco Unity Express Versions 7.0.6; Cisco 2106 Wireless LAN Controller; Cisco
Aironet 11x Access Point; Palo Alto PA 2020 Firewall, Nagios, Solar Winds Orion, Cacti, Wireshark.
Staples Inc. Engineer 2012 2013
Company Overview Staples Inc. is a large United States office supply chain store, with over 2,000 stores worldwide in 26
countries. It sells supplies which include staples, office machines, promotional products, and furniture, technology and business
services both in stores and online.
Team member of professionals responsible for setup of wireless networks , computer/PC s configuration and installation, software
installation, memory, peripherals, diagnostics, backups, data transfer and troubleshooting for various enterprise technologies for
their clients.
Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN)
technologies, server and enterprise applications and desktop technologies.
Responsibilities included onsite support, administration, following corporate policies and procedures, documentation, and
scheduling as needed reports to management.
TSA Information Technology Specialist 2002 2011
Company Overview Transportation Security Administration (TSA) is an agency of the US Department of Homeland Security
that has authority over the security of the traveling public in the United States. They have over 55,600 employees nationwide.
Team member of professionals responsible for the implementation, development, installation, escalation support, administration,
installations, upgrades, maintenance, design, testing, documentation, testing and troubleshooting of various enterprises network
products.
Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN)
technologies, server and enterprise applications and desktop
Professional responsibilities included administration, documentation and following corporate policies and procedure.
MCI World Com Engineer 2000 2001
Company Overview MCI, Inc. was an American telecommunication corporation currently a subsidiary of Verizon
Communications and it has over 30,000 employees. The corporation was formed originally as a result of the merger of WorldCom and
MCI Communications corporations.
Member of a team of professionals responsible for maintenance, upgrades, escalation support, administration, installations, testing
and troubleshooting of various enterprise service providers and local telephone service.
Technologies handled by the team include but not limited to local area network (LAN) technologies, wide area network (WAN)
technologies, server and enterprise applications and desktop
Specific software included but not limited to UNIX platform using C, Oracle and Visual C.
SUMMARY OF TECHNICAL ACCOMPLISHMENTS
Routing & Nexus & Catalyst Switching
Implemented trunk ports to control VLANs and VXLANs using NX OS to ensure virtual and flexible subnets that can
extend further across the network infrastructure than previous generation of switches.
Implemented port profiles as part of the NX OS command structure that allows for configuration of multiple ports and
port types via inherited configurations applied to reduce errors and allows for better configuration readability.
Implement a virtual version of Nexus1000v into VMWare to extend Nexus capabilities directly adjacent to virtual
machines so that they benefit from Cisco switching capabilities and network topology consistency ensuring VMs
maintain their subnet/VLAN relationships during failover.
Implemented secure privileged administrative access to the Cisco IOS system. Enabled the encryption of system
passwords to prevent unauthorized users access to passwords in the system configuration.
Implement secure access to the console and vty ports, and set the interval that the EXEC command interpreter waits
until user input is detected on the Console and vty ports. Also, configure the console and vty ports log messaging to not
interfere with active device configuration.
Implement VLAN Trunking Protocol to reduce administrative overhead. Enable secure sharing of VLAN information to
prevent the introduction of rogue devices from affecting the VLAN database. Shutdown unused switchports following
Layer 2 security best practices.
Create and manage Local VLANs based on department function, and configure ports with static VLAN assignment,
static 802.1Q trunks, and dynamic ISL trunking using PAgP for layer 2 forwarding. Utilize VLAN Spanning Tree in
conjunction with PVST+ for compatibility between Cisco and Juniper switches. Configure edge ports for fast
transitioning into the forwarding state to fix workstation startup connectivity delays. Modify spanning tree parameters
for manual root bridge assignment. Implement ether channels between each switch using PAgP for negotiation. Modify
ether channel load balancing method.
Implement WAN links between sites using frame relay point to point and multipoint connections to establish
connectivity between each of the four sites as required. Establish frame relay point to point connections three of the
sites creating a full mesh. Implement hub and spoke network between three of the sites with the main office as the hub
for redundant connections.
Implement EIGRP routing for point to point and Non Broadcast Multi Access networks. Ensure that the spoke routers
are receiving routing information about each other from the hub. Configure EIGRP unequal cost load balancing to also
use the lower capacity multipoint links when routing packets.
Prevent neighbor adjacencies from being formed as well as the sending and receiving of routing updates on unnecessary
interfaces. Implement EIGRP MD5 Message Authentication between sites to prevent unauthorized insertion of routes
into the domain. Implement manual EIGRP route summarization to reduce routing protocol demand on CPU resources,
memory, and bandwidth used to maintain the routing table.
Implement OSPF routing with multiple areas for networks between sites. Implement totally stubby areas to lower the
system resource utilization of routing devices for the network. Implement NSSA area to allow injection of external
routes into the area and propagation into the OSPF domain.
Implement backup and recovery of Cisco IOS Images. Perform password recovery on Cisco IOS routers/switches and a
Juniper EX2200 Series switch to restore administrative access. Backup and Restore startup comfit file for disaster
recovery.
Configured and verified internal BGP peering using directly connected networks and loopbacks by using an interior
gateway protocol (OSPF) to provide routing information.
Configured and verified external/internal BGP peering using directly connected networks, loopbacks and ebgp
multihop, and Route Reflector with debugging diagnostic commands to monitor BGP events.
Configured MPLS manually and using automatic configuration via OSPF.
Configured virtual routing and forwarding (VRF) instances with route targets and route descriptors.
Configured MP BGP to send VRF traffic in an MPLS VPN.
Redistributed provider edge networks into MP BGP and verified end to end connectivity over the MPLS VPN.+
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