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Sumit Bathla
EMAIL AVAILABLE
Mobile: PHONE NUMBER AVAILABLE
INTERNATIONAL IT EXECUTIVE
CIO with over 16 years of multinational multicultural experience and
achievement in leveraging technology& business process Reengineering to
drive organizational growth, improve performance, increase profitability,
and expand intellectual property. Delivered results through effective
team-work & Vendor Collaboration, delivered significant values working
with Retail, Wholesale, Hospitality, Manufacturing & fashion Industries
like Wal-Mart International, Alghanim Industries, TCNS Clothing (W
Brand), Barista Coffee Company in India and abroad.
Experience in high-growth, high transactional, high availability, and
highly regulated organizations with extensive knowledge of the Retail,
wholesale, Ecommerce, Digital, Sports, Fashion, luxury & FMCG industries.
In depth experience in leading all aspects of Corporate IT including
business/technology strategy development and execution, application
delivery, technology infrastructure management, integration, and Digital,
ecommerce & Customer experience strategies.
Key career achievements:
V Delivered the Omni Channel & Ecommerce strategy & roadmap for next
3-5 years for over 5 billion$ business.
V Delivered Transformation initiatives like SAP Implementation for
multiple businesses multiple geographies, procure to Pay, Digital
roadmap & Shared service consolidations with the target of annual
savings of more than 40 Million USD
V Delivered successfully more than 5 full life cycle business
transformation initiatives & delivered over 100 Million USD value
to stakeholders through optimization, innovation & excellence.
V Delivered successfully transformation programs like SAP, CRM, POS
Implementation and achieved over 20 % reduction in inventory and
the incremental sales growth of more than 15 % in the first 2
years.
V Developed & managed the customer centric, result oriented
organization of more than 100 team members across different
geographies.
V Ensured strong governance, standard policies and procedures aligned
to Architecture principle. Established IT operating model aligned
with Business operating model.
V Established a Group Procurement program that is supported
internationally to leverage the Group buying power and optimise the
expenditure.
SPECIALITIES
< IT Strategy Planning & execution: Instrumental in creation and
implementation of IT strategy in accordance to global strategy and
standards aligned to business strategies & priorities.
< Relationship building: Experience in strategically value driven approach
of building successful long term relationships with vendors and customers
< Stakeholder Management: Experience of strengthening business by
empowering business leaders with building up information capabilities in
key business areas to improve profitability.
< ERP /Business Transformation Project Implementation: Specializes in
developing business processes and implementing complex large scale
systems & ERP implementations (SAP, Oracle, Microsoft Wal-Mart systems)
for Retail, Departmental Stores, Big Box, Apparel & Fashion, Food and
Beverage, Electronics, Home Furnishing & Automotive Industries.
< Digital Strategy & Roadmap: Instrumental in creation and implementation
of Digital strategy, Key architecture principles for multichannel/Omni
channel and Digital.
< Program Management: Strong enterprise program management experience of
integrating business operations, processes and information technology
with large scale infrastructure & software development.
< Team Leadership: IT organization builder - developed multi cultural
talented teams, highly motivated to achieve ambitious goals, with intense
focus to deliver results beyond expectations.
< Value Management: Delivered the value driven results ensuring the cost
under control and delivered the desired/expected value to shareholders.
< Single View of Customer: Specializes in delivering CRM strategies &
technologies to give a single view of customer.
CORE COMPETENCIES
< Strategic Planning & Direction setting via Roadmaps
< Digital Strategy building and execution
< SAP/ Oracle ERP Implementation
< Business Process Reengineering
< Managing the Application lifecycle end to end.
< Application Consolidations & improvements, Infrastructure Consolidation &
Virtualization.
< Vendor Management, SLA Management & negotiation.
< PMO Methodologies for Standardization and Governance
< Integrating Business Cross-Functionally through technology
< IT Products & Infrastructure execution via SDLC stage-gates
< Collaborative Partnerships to lower Total Cost of Ownership
< Leading Large Teams, Talent Development in Matrix setting
< Large scale Business transformation project leadership.
Career Highlights
Presently working with Al Futtaim since Sept-2012 in Dubai (UAE) as CIO-
Retail & Ecommerce
Company Profile: Al Futtaim is a multi-billion-dollar conglomerate with
more than 30 businesses across 25 Countries and employs over 40,000
people.
Al-Futtaim Retail has more than 80+ brands spread across 1000 stores
(3500 POS) in 19 countries, Employee strength over15,000.
IT Organization: 300+ professionals, supporting a complex landscape of
more than 3 ERPs , 450 applications , 3000 servers ,Big Data , Cloud ,
Mobility platform etc.
Geography: UAE, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Egypt,
Pakistan, Sri Lanka, Syria, Iraq, North & East Africa, Asia Pacific
(Singapore, Thailand, Malaysia , Vietnam , Australia, Philippines) &
EMEA
Reporting to: Group CIO & President of the Business.
Key Highlights:
< Responsible & Accountable for managing IT landscape of businesses like
Retail, Electronics, Travel, and Insurance & Aviation.
< Transform the IT division from "Service Provider" to "Strategic Business
partner"
< Managing more than 80 Brands, 7 different Formats, 1000 + stores, 10,000
Users across 19 countries.
< Recruiting/Retaining 100+ professionals (SAP Functional consultants,
Innovation, Business Analysts, Business Process Managers, Retail domain
specialist, Ecommerce Specialist)
< Designed & Delivered a multimillion business transformation program
across the retail & group.
< Delivered over 15+ projects encompassing Ecommerce, Customer Experience,
Social Networking & Collaboration, Strategic Big Data Analytics, SAP
Implementation, and Integration.
< Member of Strategic business committee & Retail Business board.
< Delivered key strategies & large scale programs like CRM, ERP & E-
Commerce
Alghanim Industries from October 2010 to Sept 2012 as CIO-Retail
(www.alghanim.com) - Kuwait
Company Profile: Alghanim Industries, named one of Hewitt Associates'
Best Employers in Middle East, is one of the largest, privately-owned
companies in the Gulf region. A multi-national company in outlook with
operations in 40 countries, Alghanim Industries is a multi-billion-dollar
conglomerate with more than 30 businesses.
Reporting to: Group CEO & Group CIO
Key Highlights:
> Delivered large scale Business Transformation SAP project for Retail
& Distribution group.
> Developed & delivered IT strategy & roadmap aligned with Business
strategy for next 5 years.
> Delivered more than 11 Key Business IT projects in less than 24
months of the time & delivered a value of more than 5 million USD.
> Delivered E-Commerce channel to the business www.xcite.com.kw with
the vision of replicating amazon.com for Middle East.
> Led the initiative of introducing SOA integration layer in the IT
landscape.
> Built Center of Excellence in SAP & development of vertical specific
templates for Retail, manufacturing and Industrial Businesses across
Alghanim Group
> Built Business Excellence team to support change management &
improvements.
> Implemented & executed program management processes eg. Issue
management, stakeholder management, client relationship management,
risk management, rollout planning, resource deployment planning,
etc.
> Delivery Management: handling of complex and global program
management, meeting tight deadlines and handling global teams across
the organization, optimizing strategies to deliver value, along with
process/technology improvements
> Global Rollout, Global project planning, deployment and support
involve with teams from multi countries.
3 years stint with Wal-Mart International as Head IT for Merchandising &
Store systems. (Sept 2007 to 2010) USA, India
The Company Profile: Wal-Mart is World's # 1 retail company with presence
of more than 17 countries & 7000 stores. Wal-Mart is one of the largest
private employer company and known for its systems and processes.
Wal-Mart enters India with 50:50 JV with India's one of leading Telecom
service provider with Bharti.
Reporting to: CIO & CMO
The Significant Deliverables;
> Successful setup and implementation of Wal-Mart Retail/Wholesale
systems (Infrastructure and Applications) for the Liaison Office,
Corporate Office, Training Center, and Distribution Center as well
as for the opening of 3 business formats in 2008/2009.
> Developed strategy and plans for implementing solutions for the
financial, merchandising, store operations, replenishment, and
logistics operations as part of the Officers Group
> Delivered Key projects like Budgeting & planning (Oracle P4P) &
Supplier Collaboration Platform Retail Link for India.
> Managed ateam of 50+professionals include Business Analysts,
solution architects, Project Manager, Developers & service managers
> Recruited & built a diverse, high performance team.
> Ensured complete alignment between business customers and IT project
teams for the specific deliverables from multiple projects required
to open various store formats.
> Established project management standards and policies/procedures for
all portfolio-specific deliverables, timelines, and budgets.
Recognition & Awards:
> Awarded with the most prestigious award Above & Beyond award from Wal-
Mart International
> Awarded with Operational Excellence award
> Awarded with Mr. Perfectionist award
3 years with TCNS Clothing Company Pvt Ltd. (W Brand India) as Head IT &
Innovation (Sept 2004-2007) India
The Company Profile: TCNS clothing is the part of 700 Crore Rs Group
(TCNS). TCNS is in Manufacturing and retailing of women apparels and is one
of the biggest Fashion retailers for the women's apparel in the India, TCNS
has around 150 POS across India and now spreading its branches in abroad
Reporting to: Group Chief Finance Officer
The Significant Deliverables;
> Successfully Implemented Business Transformation Project (SAP)
across group
> Developed & planned transformational strategies & Initiatives for
TCNS group to deliver value in collaboration with all business
functions in areas of, retail ready packaging, supply chain metrics
and global sourcing.
> Delivered CRM & Integrated supply chain initatives.
> Delivered cost avoidance initiatives by strategizing the
procurement thru multivendor & establishing strong replenishment
system.
> Pioneered the design of IT software & hardware plans with help of
technically proficient engineers/architects using ITIL methodologies
for all the operational functions.
> Envisioned & planned the multi-level IT Org Structure for TCNS and
recruited the most diverse team in the company.
Recognition & Awards :
- Outstanding performer award in 2004-2005.
- Business Excellence Award in 2006-2007
3 years stint with Barista Coffee Company Ltd. as Head IT (April 2001
-2004)- India
The Company Profile: Barista Coffee Company is one of the biggest coffee
chains across Asia with 130 owned outlets.
Reporting to: Chief Finance Officer
The Significant Deliverables;
> Implemented the POS system across all the 100 stores in given
timelines.
> Project leader for SAP project implementation (Full Life Cycle)
> Developed the IT organization aligned with Company's mission &
Value.
Recognition & Awards:
> Best employee of the year -2002
2 Years with Compaq (Now known as HP) as Service Manager (July 1999-2001) -
India
The Company Profile: Compaq (Now HP) is one of the leading computer
manufacturing company.
Responsible for managing SLAs with customers, Pre Sales activities &
providing support to all IT related demands.
EDUCATIONal Credentials
1996-1999 Computer engineering from Technical Board, Haryana, India
(3.5 years Diploma)
2011-2012 PMP*
2000-2011 Microsoft Certified System Professional/ PMP Trained
professional engaged in several Leadership Development
Program, SAP Project Management, attended ITIL & Lean Six
Sigma Training.
2014 Managing Retailing from IIM Ahmedabad
2016 Awarded with Retail Leadership award
Active Member & speaker of Middle East Retail Forum, IDC, Retail
association of India & World Retail congress
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