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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Phone: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Technical Writer
Award-winning writing professional with 17 years of experience in writing, reporting and
communicating creative ideas for internal as well as external media publication.
Serve as a consultant for the Simpsonville Sentinel Newspaper. I also write and edit news
articles.
Authored procedure manuals for one of the fastest growing banks in the country. I
interviewed department managers before writing, editing and proofing each manual.
While working in the news industry, I was responsible for the idea that led to The Greenville
News utilizing space on the front page for advertising that resulted in millions in revenue
since 2005.
Skills
Technical Writing Development of Training
Copywriting Materials
Procedure Writing New Product Launch
Creative Team Leadership Freelance writing
Web & Print Content Development Editorial writing
Brochures Blogging
Awards
South Carolina Press Association General Excellence Award (The Simpsonville Sentinel)
2012
Winner of the Gannett Presidents Award (The Greater Greer News), 2008
Winner of the South Carolina Press Associations General Excellence Award (The
Tribune-Times) 2000-2005
First Place Winner-Claflin Literary Arts and Film Society Essay Contest 1997
Professional Experience
Cox Communications Atlanta, GA
Customer Care Communications Specialist September 2016-Present
I write, edit and help migrate KIQ articles to better help agents offer Cox customers a
hassle-free experience. I use my technical, procedure, and proposal writing experience,
along with my research experience to create concise articles that completely capture
everything Cox agents need to complete their jobs.
Fluor Corporation Greenville, SC
Content Manager for Corporate & Digital Marketing May 2015-June 2016
As Content Manager, it is my job to steward the Fluor websites as well as write and edit
Fluor Builds. magazine. I also write a Client email and compose a Welcome Letter from
Fluor executives for each magazine issue. Additionally, each month, I contact PMs
across each business line to obtain Client project approvals. I also make CMS edits to
profiles already featured on Fluor.com and maintain a projects list and a Fluor Builds
distribution list. Other responsibilities include sending marketing materials to Fluor
employees worldwide via FedEx and editing/proofing proposals.
TRS Staffing Solutions Greenville, SC
Contract Marketing Coordinator September 2014-May 2015
I was assigned to Fluors Marketing Services Department where I edited business line
proposals and wrote as the opportunity presented itself. I assisted in the writing of the
Fluor Daniel article that appeared in the 2015 Chamber of Commerce coffee table book.
I also wrote several blurbs that were submitted to OneFluor regarding recycling and
other housekeeping issues. Finally, I helped package proposals for Sales
representatives who in turn used them to win work for Fluor.
CertusBank-Greenville, SC
Contract Procedure Writer-2012-2013
I wrote, edited and proofed the procedure manuals for the bank, all of which were then
uploaded to the S: drive to be used by designated bank personnel. I also helped author
direct customer letters and other communication from the bank president and other
bank executives. Additionally, I collaborated with other communication associates to
create original bank statements that were then inscribed on bank awards, plaques and
collateral. I edited the banks website for typos and other grammatical errors and served
as a consultant for bank managers whom I interviewed before authoring, editing and
proofing specific information that allowed employees to better communicate with
customers.
The Greenville News Greenville SC
News Reporter II 1999-2008
I covered the Golden Strip (Mauldin, Simpsonville and Fountain Inn) of Greenville
County, where I interviewed, researched and wrote up to 10 news packages each week.
In addition, I covered council meetings and reported on any breaking news. I also
covered the police beat for those three cities. I wrote daily news packages for the
Greenville News and often retrieved incident reports from the Greenville Police and
Sheriffs Office. I then prepared stories that were uploaded to www.Greenvilleonline.com
by 9 a.m. each day.
Education
Claflin University - Orangeburg, SC
Bachelor of Arts, May /1997
Major: English l Minor: Mass Communications
Portfolio on Request
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