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Candidate's Name  VILLAREAL DIONISIO
A #Street Address  Luwasan Catmon, Sta. Maria, Bulacan, Philippines
M PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE
E EMAIL AVAILABLE


   CORE COMPETENCIES
            Customer Service                           Result-oriented
            Internet Savvy                             Team work
            Detailed and Organized                     Operations Management


   EMPLOYMENT HISTORY
       Food Attendant
       Hey Brew Food House (Pasta and Burgers Food House)
       Caypombo, Sta. Maria, Bulacan, Philippines
       December 2016-Present
              Key Tasks:
                   Check with the customers to ensure if they enjoying their meals and take actions
                      to correct any problems.
                   Process bills or payments.
                   Write patrons food orders slips, memorize orders or enter orders into computers
                      for transmittal to kitchen staff.
                   Prepare checks that itemize and total meal costs and sales taxes.
                   Take orders from patrons for food or beverages.
                   Serve food or beverages to patrons a nd prepare serve specialty dishes at tables as
                      required.
                   Clean tables or counters after patrons have finished dining.


       Account Officer
       Tulay sa Pag-unlad, Inc. (TSPI - Micro Finance/Micro-Insurance Company)
       Marilao, Bulacan, Philippines
       April 2012-November 2016
               Key Tasks:
                    Take care of a particular firm or companys finances.
                    Formulate and implement the organizations financial plans and keep up-to-date
                       account records.
                    Responsible for ensuring timely payment of loans, grants and bills.


       Sales Representative
       AAE Trading Enterprise (Beds and Grills Company)
       Sampaloc Manila, Philippines
       June 2009- May 2012
               Key Tasks:
                   Primarily responsible for establishing and maintaining relationships with
                      customers.
                Corresponding with customers via telephone, email or other means to take
                 orders, solicit opinions, provide information about new products and services,
                 keep records or complete progress reports.
                Keep abreast of new developments in the field in order to provide competitive
                 information to customers.


  Branch Manager
  St. Peter Life Plan, Inc. (Insurance Company)
  Sta. Maria, Bulacan, Philippines
  April 2005  January 2008
           Key Tasks:
                Ultimately responsible for all of the operations of a specific office.
                Managing staff members in addressing customer claims and enrolling new
                   customers by setting target metrics, giving performance evaluations, and
                   providing staff members with training opportunities and guidance.
                Deals with any escalated customer service issues that may arise.
                Performs several human resource functions such as screening applicants and
                   hiring new team members.


  Sales Representative
  Maui and Son Corporation, SM Supermall
  Fairview, Quezon City, Philippines
  May 2000  July 2001
          Key Tasks:
              Ensuring high levels of customer satisfaction through excellent sales service.
              Assessing customersneeds and providing assistance and information on product
                 features.
              Welcoming customers to the store and answering their queries.


  Quality Control/Supervisor
  Yarn Master Corporation
  Sta. Maria, Bulacan, Philippines
  January 1998  April 2000
          Key Tasks:
               Ensuring that all quality procedures are followed throughout the production
                  process
               Continuously checks the quality of the fibers and yarn.
               Managing other workers in the spinning mill.
               Producing reports.




EDUCATIONAL ATTAINMENT
  Philippine College of Arts and Technology (PCAT)
  Associate in Computer Science
  (1997-1999)
   Sacred Heart Academy
   1995-1996

   Sta. Maria Central Elementary School
   1991-1992


TRAININGS/SEMINARS ATTENDED

   Marketing Strategy Seminar, May 2008
   St. Peter Life Plan, Inc.

   Sales Improvement Skills, June 2010
   AAE Trading Enterprise

   Marketing Techniques, November 2014
   Tulay sa Pag-unlad, Inc. (TSPI)

   Marketing Strategy, January 2014
   Lafarge Housing Finance



PERSONAL DATA
  Birthday     :           20, May 1979
  Birth Place  :           Angat, Bulacan, Philippines
  Height       :           5'3
  Weight       :           52 kls.
  Religion     :           Born-Again Christian
  Civil Status :           Single


CHARACTER REFERENCES

   Rev. Lauro Mien, Sr.
   Head Pastor  Jesus Christ The Risen Lord Worship and Mission Church, Inc.
   PHONE NUMBER AVAILABLE

   Mr. Michael Santos
   Area Manager  St. Peter Life Plan, Inc.
   PHONE NUMBER AVAILABLE

   Ms. Cheryl Solangon
   Administrative Assistant  Hidromac Philippines, Inc.
   PHONE NUMBER AVAILABLE

   Ms. Cecil Platilla, CPA
   Proprietor  Heybrew Food House
   PHONE NUMBER AVAILABLE