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Click here or scroll down to respond to this candidate Candidate's Name
Conyers, Georgia
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Project Coordinator with 10+ years of experience who can multi-task several projects, and several clients
concurrently. Very comfortable being the liaison between Project Managers, Vendors, and Customers on
specific assignments where the main goal is to meet milestones for contract requirements. Having the ability to
learn procedures and methods in a short period of time allows me to be very proficient in maintenance planning,
scheduling, training, operational processes, and inventory management tracking.
PROFESSIONAL EXPERIENCE
Mar 2014 July 2016 Goodman Networks Frisco, Texas
Project Coordinator III
Managed 600 plus and 20 plus vendors concurrently by the ordering and tracking of equipment such as radios,
antennas, cabinets, and other material using NORAD, Oracle and utility tracking systems.
Tracked documents and equipment using Excel spreadsheet with various tabs, meeting the projected deliverable
milestones for AT&T projects, which lead to positive results.
Managed the Point-Of-Contact for each project and vendor responsible for receiving the equipment package, and
escalated material delays/on-air projects.
Managed the Daily Crew Count Report, Billing Report, ERF Reports, and Alarm Failure Report.
Created User IDs and granted access to new contract vendors into our tracking system.
Communicated project status to customer and internal project teams.
Reviewed, approved or rejected Close-Out Packages of non-24 hour deliverables that required documents and site
photo uploads into the Spectrum systems.
Responsible for all North Texas LTE launched sites.
Corrected fail audits from AT&T and National.
Managed orders from end-to-end and interfaced with the customer.
Monitored all aspects of project implementation activities / timelines.
Created work orders for add-on services.
Organized, lead, documented, and distributed meeting minutes on open action items.
Increased the chances of first-time acceptance of Close-Out Packages by the customer.
Nov 2013 Feb 2014 S Com/Corestaff Services Dallas, Texas
Project Coordinator
Project Coordinator over decommissioning of equipment for 300 plus sites. Equipment included radios, antennas,
and cabinets. Utilized Excel spreadsheets for coordinating and tracking.
Researched and tracked missing equipment with vendors using Oracle, and a utility tracking system; escalated as
needed.
Worked with Field staff to procure required Close-Out documents and equipment.
Provided administrative support to Project Managers, Construction Managers, and Field Operation Managers
Provided Project Management Correspondence.
Inspected all site photos to ensure client guidelines were followed then uploaded this data into the appropriate PM
tool provided by the client.
Finalized all inspections prior to the close of the project.
July 2013 Nov 2013 Fusion Solutions, Inc. Addison, Texas
Project Administrator II
Performed as Team Lead over two Close-Out Package reps assisting with ten service providers.
Meeting the proposed milestones in the projects lead to positive results.
Increased the probability of first-time acceptance with Close-Out Packages by the customer, and decreased the
likelihood of Ericsson paying liquidated damages to customers & service providers paying liquidating damages to
Ericsson.
Organized and managed project files, contacts, SOW documents, site survey drawing, site specs, invoices and
correspondence.
Prepared and submitted change orders, and purchase orders.
Updated database with project site status information into invoice tracker.
Monitored Site Handler, Service Provider, and Construction Complete as well as drove Construction Manager &
Service Provider deliverables.
Reviewed, approved or rejected Close-Out Packages of non-24 hour deliverables that required document uploads,
site photos into Spectrum & Siterra systems.
Worked Inflight sites to find a resolution for Equipment Managed Service sites.
Reviewed rejected sites and downloaded Inflight tracker with failed EMS sites with the SprintShare application.
Generated weekly Close-Out Package status reports.
Jan 2010 Mar 2013 Bank of America Richardson, Texas
Title Coordinator
Appraised loan documents such as Deed of Trust/Mortgage, Vesting Deed, Lien/Judgment, etc. that were placed into
Bank of Americas systems to create legal documents for foreclosure procedure.
Gathered customers personal information that was transferred to our clients.
Liaised with internal & external vendors
Analyzed and managed clients orders to grade for a clear foreclosure.
Audited each associates work to assure accuracy.
Ran the weekly database cleanup and database backup.
Created Policy & Procedure manuals for the department.
Implemented macros that opened and saved PDF documents to your desktop.
Feb 2000 July 2007 Verizon Business Richardson, Texas
Implementation Manager
Managed the implementation of large network projects with a minimum of 500 service orders, processed circuit
installations, changes, and disconnects service orders.
Coordinated projected schedules timeline on product installations with engineers for all orders from the Eastern
region.
Simultaneously worked with Project & Resource Management teams while new accounts were installed and
activated.
Managed the point of contact between the customer, internal and external vendors on ALL product lines.
Conducted visual and system checks to verify order accuracy.
Researched and informed account teams of orders with discrepancies.
Monitored engineering and operation activities on orders from beginning through completion, and supervised five
Data Entry representatives.
Trained the team on how to best support the customers needs.
Played an active role in all product orders from order placement to completion.
Worked with team to creatively translate product features into meaningful benefits of the purchase.
Responsible for taking care of multiple commercial account product orders.
Submitted updated spreadsheets on products and services rendered to customers on a daily basis.
Team Lead to four implementation reps that managed large networks that had a minimum of 50 service orders.
Kept a balanced workload through the distribution of orders.
Analyzed, evaluated and resolved various quality/process related issues in an effort to increase quality, consistency,
and efficiency among the order-processing/data entry center.
Maintained and updated system database logged orders in the order entry process.
Maintained a balanced workload for the distribution of projects from West and Midwest regions that included daily
status detailing any issues that could delay delivery of services and actions taken to resolved those issues. Mentored
new employees in the department.
Maintained a positive direct contact with customers and vendors.
Trained employees in the new Operations Systems as needed.
PROJECT MANAGEMENT CERTS
Agile Project Management Strategy & Analysis Intro to Agile [Bank of America University] May 2012
Human Resource Fundamentals HRCI/PHR 2007 aligned [Bank of America University] May 2010
Six Sigma [Bank of America University] March 2010
EDUCATION
ITT Technical Institute ~ Richardson, TX Sept 2010 June 2011
Collin College ~ Plano, TX Jan 2009 Oct 2009
Cisco Certified Network Associate [CCNA] ~ Cert of Completion
TECHNICAL SKILLS
Planning Project Procurement Oracle AS400 iSeries NORAD
Sap Overview Equator Microsoft Office XP Suite Sprint Siterra
Typing 60+ wpm Data Entry 10Key SharePoint Site Handler
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