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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Pennyfields, Poplar, London E14 8HS
Tel: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE
Personal Profile
I am a highly motivated and multitasking individual with many nine years of experience in customer services
and eleven years in administration. I act as an ambassador who inspires pride and passion throughout my
career to deliver excellent results. With my experience, I am now looking for full time opportunities in the
admin sector.
Key Skills
Communication: Fluent in English and French verbal and written.
Customer Services: Developed excellent customer service skills through client interaction on a day to day
basis.
Computing: Excellent computing skills including use of the internet and MS Office (Word, Excel &
Outlook)
Administration: Extensive Admin skills include faxing, filing, database entry and deal with incoming
and outgoing post answer telephone, email and social media enquiries
Employment History
Senior Sales Advisor at Kensington Temple Bookshop, London
October 2006 February 2015
ordering and invoicing; banking
Marketing products in shop
making new recommendations for strategy changes and implementation
Managing social media channels and relationship with direct customers
assisting the bookshop manager
supervising day to day work in the shop
updating customers data
replenishing and replacing stocks
invoicing; banking; ordering stock to fulfil customers order
fulfil internal sales requests and provide invoices
processing online sales including invoicing customers
processing suppliers invoices into DK in a timely manner
receipt deliveries and create items as necessary on DK Solutions
type up documents, for example letters and reports
Administrator at the International Bible Institute of London, Kensington, London
May 2002 October 2006
First point of contact for admissions of all students UK residents and overseas
handling school fees
Typing, filing, photocopying
inputting of data into DK Solutions software
setting up a clear and accessible filing system
liaising with Home Office regarding student visas
Coordinate Seminars and Conferences
Student counselling
coordinate students activities during conferences
coordinate student graduation
producing students Diplomas and other certificates
Student Services Officer, Bow Boys School, Bow, London E3
April 1996 Oct 2001
Administration of school database entering new data and archiving old data on a yearly basis.
personal assistance to Deputy Head
administration duties typing, filing, photocopying
student Attendance monitoring
liaising with social workers and governing school bodies regarding student attendance
setting up a clear and accessible filing system
preparing registers for the new academic year
administering first aid to staff and students
coordinating and publishing GCSE results
Education and Training
September 1995 July 1996 Rathbone, Poplar, London
GNVQ II Business Studies
September 1992 July 1995Tower Hamlets College, Poplar, London
A Level Social Work course
September 1980 July 1982 Institute of English Language, Kinshasa/DRC Congo
Business Studies Higher diploma
September 1979 July 1980 Lycee Sacre Coeur
A Level
Interests & Hobbies
Enjoy Reading, listening to various types of music
I enjoy travelling throughout the world such as Europe, Middle East and Africa.
References
References available
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