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Click here or scroll down to respond to this candidate Candidate's Name , PMP
Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
IT PROJECT MANAGER
ENTERPRISE IMPLEMENTATIONS QA MANAGEMENT SYSTEMS ANALYST
Over 13 years of experience in Information Technology and management consulting profession with
past 8 years focused on leading teams and project management, directing full SDLC projects, utilizing Waterfall
and Agile methodologies, consistently delivering products meeting customer satisfaction and expectations of the
stakeholders, and achieving project goals and objectives.
During over 10 years of employment with Accenture, top performer and significant contributor recognition
received in numerous projects as team lead and functional SME with strong analytic skills.
IT project experiences in system implementation, SDLC, J2EE, PL/SQL, data interfaces / product / system
/ user acceptance testing, and data validation.
Oversaw large scale enterprise-wide projects, at USPS account, budgeting $1 to 2 million, managing
resources, stakeholders, and cost.
PMP certified since November 2010.
Core Competencies and Skills
Project Management: Business Systems Analyst: Quality Management:
Enterprise-wide Implementations Application Design Product, System, Interface, UAT
Scope Management Functional SME Test Planning / Preparation
Risk Mitigation and Resolution Requirement Analysis Test Execution
Resource Management Requirement Traceability Matrix Test Data Management
Client Relations Business Liaison Defect / Issue Management
Team Leadership Functional Testing
Waterfall and Agile SDLC Data analysis
Project Experience and Achievements
Johnson & Johnson (New Brunswick, New Jersey), Project Manager Contractor June 2014 to September 2016
LawManager Implementation: Worked with J &J senior management on LawManager, matter management system,
migration effort through SDLC phases and multiple releases.
Successfully executed owned SDLC phases, closing issues and completing the deliverables.
Resolved issues and defects in timely and efficient manner throughout all SDLC phases.
Effectively managed communication with multiple internal and external constituents and matrix partners
involving internal resources, UAT participants, third party vendor, and business stakeholders to achieve
project goals and tasks.
Provided statuses and metrics to senior management to achieve project timeline objectives.
Obtained business process knowledge on matter processing, becoming SME to define and map business rules
to requirements to testing.
Documented testing artifacts and deliverables in accordance with the compliance, audit, and SOX: UAT Test
Plan, Scope, Test Cases/Scripts, Test Report, and Requirement Traceability Matrix
Educated business stakeholders on UAT process and execution to deliver quality product, conducting and
facilitating meetings.
Established defect identification and resolution processes, managing formal and informal communication
with the vendor and business testers.
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Proactively managed requirement and scope updates, recommending risk mitigation and project plan changes
as needed.
Completed timely test execution, supporting UAT testers throughout UAT cycles, and assisting in resolving
issues outside of testing.
Results: Became functional SME in LawManager for the business and the project team, being recognized as
performing above and beyond. Documented and delivered all testing artifacts in timely manner and managed risk and
issue resolution to mitigate delays.
AIG (New York, New York), Project Manager Contractor April 2013 to May2014
Treasury Transformation OpenLink Implementation: Planned and developed UAT cycles and schedule with PMO
program manager, completing the deliverables in accordance with the schedule and audit.
Worked with the stakeholder to ensure project scope and business objectives were met in UAT.
Ensured scope coverage of test cases for compliance and audit, mapping requirement, drafting and
maintaining requirement traceability.
Designed, developed, and standardized defect logging and tracking processes, utilizing SharePoint, for timely
issue addressing and resolution.
Produced metrics, scorecards, and reports required to track UAT execution progress for senior management.
Kicked off and managed UAT execution for business users, testers, and stakeholders.
Supported UAT testers throughout UAT cycles, assisting in resolving environment issues and defects.
Documented and obtained sign-off from the users and senior management on BRDs, consulting and
collaborating with business users and stakeholders, eliciting requirements through interviews, workshops,
research, and analysis of documents, data, and workflows.
Developed and produced UAT test cases and scripts for system implementation of drafted BRDs.
Results: Developed effective defect management process for the project to follow, ensuring timely issue resolution and
meeting the go-live date. Gained understanding of AIG Treasury Operations and Risk Management workstreams for
OpenLink implementations, which led to being selected to own the liquidity management component of the system.
Accenture (Florham Park, NJ and Arlington, VA), Senior Systems Analyst / Project Manager
September 2002 to April 2013
United States Postal Service Projects: Managed application support and customized web application projects
budgeting $1 to 2 million, from inception to closing. Led application support projects involving enhancement and
maintenance releases, resolving production issues.
Managed LCRS application support project budgeting over $1 million, initiating, planning, and scheduling
enhancement and maintenance releases.
Delivered final product across 20 plus facilities in US, visiting sites to ensure proper implementation and
training.
Worked with PMO team to plan and schedule projects, and maintain budget.
Developed and managed communication to effectively provide support and statuses to various USPS business
units, such as IT department at the headquarters and operational distribution / logistic centers.
Developed project plan, defining WBS, identifying and managing dependencies and critical paths, and
establishing timeline and milestones.
Effectively managed project schedules, budget, and resources to achieve project goals.
Proactively managed risks and changes to the project scope and requirement with contingency plans.
Delivered all required SDLC documentation, exceeding the expected quality, to the clients.
Led the application support team with 3 to 6 team members for executing monthly maintenance, production
issue resolution, and change requests.
Maintained contract budget for monthly cost variance, EAC, ETC, and VAC, consistently meeting targeted
margins.
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Monitored application support work efforts and services for quality and scope, implementing formal work
execution processes and issue logging practices for proactive risk management.
Managed communications with USPS IT program managers, business customers, and end-users, providing
timely status reports to appropriate stakeholders.
Managed USPS SASS project functional team with up to 8 team members, budgeting $2 million and
submitting 15 out of 18 deliverables for client approvals.
Led USPS LCRS functional team with 4 team members on initial deployment and subsequent releases,
budgets ranging from $500K to $800K.
Acquired, trained, and developed functional team resources to have them execute work as SMEs.
Guided and mentored functional team resources through various SDLC phases for improving performances
and timely work execution.
Directed and allocated work efforts during various functional related SDLC phases; requirements gathering,
design, and testing.
Discussed and submitted team resource formal project performance reviews and evaluations.
Coordinated meetings and communications with business customers and end-users to gather and finalize
requirements.
Reviewed deliverable work packages to ensure quality was being met for functional related work packages;
finalized requirements, designs, and test completion.
Oversaw multiple Customer Accepting Testing efforts that resulted in successful sign-offs, delivering end-
products that met quality and customer satisfaction.
As a career counselor, represented and participated in annual evaluation and laddering processes for the
counselees, advising on their performance reviews, project engagement, and career paths.
Results: Maximized project margin with effectively utilizing resources while achieving project goals and retaining
on-going contracts. Received top tier peer-to-peer annual performance ranking through numerous years.
Earlier Roles at Accenture, USPS, Pfizer and AT&T Projects: As a developer, tester, and application support team
member, coded in JAVA and SQL/PL, documented testing artifacts, executed tests, and supported applications and
users.
Established reputation as one of the best functional SMEs with demonstrated detailed oriented work
executions during various testing phases and system investigation.
Developed functional specifications and captured requirements per the business rules/logic; drafting and
finalizing requirement and application design documentations.
Advised the build team to maintain requirements and designs through various SDLC phases.
Performed extensive data validation using SQL for in-depth testing and to proactively prevent issues.
As application support team member, identified, escalated, and communicated with the team, resulting in
prompt resolution.
Tracked discovered defects and issues for the team and management.
Documented meeting minutes and status reports for management, customers, and other stakeholders.
Selected as a key team member to support multiple post-deployment activities that included first article
testing, subsequent releases, and application support.
Recognized as top performing application support team resource, interacting with end-users and business
customers to educate and inform full nature of discovered issues.
Set standards in status reporting for other team members to follow.
Created comprehensive list of test cases and scripts to ensure requirement coverage, completely owning
product testing.
Timely completed test execution, and met demanding aggressive testing phase deadlines.
Delivered quality product by identifying anomalies outside of the requirements during testing and executing
regression testing.
Selected to represent UAT to the clients, providing on-hand support.
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Results: Set standards in deliverable documentations, mastered test execution, and promptly resolved issues from
testing and production with effective troubleshooting analysis. Selected from test team to represent UAT and client
facing tasks.
Education and Credentials
Bachelor of Science in Administration of Justice, Rutgers University (New Brunswick, New Jersey), 2001
PMI-Certified Project Management Professional (PMP), 2010
69 Princess Drive North Brunswick, NJ 08902 | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
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