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Street Address High Path Road, Guildford, Surrey, GU1 2QQ
M: PHONE NUMBER AVAILABLE H: PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Personal statement
A conscientious, loyal and professional Personal Assistant who is highly organised and thrives on
prioritising a busy workload whilst maintaining a thorough, precise and calm approach.
Able to exhibit confidentiality, discretion, tact and diplomacy when dealing with VPs, Directors or
Senior Managers, also having excellent communication skills and the ability to quickly build good
working relationships with all manner of people.
2017 is the year to look forward to a new, exciting and challenging role.
Key Skills
10 years PA experience at Board level
60 words per minute - typing
Proficiency in Microsoft Office, including Word, Excel and PowerPoint
Knowledge of Visio and Sharepoint
Employment History
Rapiscan Systems Ltd subsidiary of OSI Systems, Inc.
Salfords (Nr. Gatwick Airport) - Surrey
March 2006 Present
Personal Assistant to Vice President Global RTT Operations
(February 2016 - Present)
Extensive monitoring of VPs emails, many highly confidential acting on as required
Diary management discussing with VP on a daily basis to capture any changes etc
Maintaining Outlook contacts updating as required
Arranging and booking intricate International travel itineraries, using company travel system
(Concur) or offline UK travel team when required always backing up with hard copy of all
aspects of the trip just in case of technical glitches
Ensuring visas are in place and arranging if required
Scheduling airport drop off/pick up for VP and VIP visitors
Being the gatekeeper with regards to meetings and phone calls always announcing to VP
Scheduling local and international conference calls, prompting so no meetings are missed
Organising internal & external meetings and all logistics that go hand in hand
Organising delegations visits for our overseas customers including preparing agendas,
arranging hotel accommodation, transport etc
Monitoring VP direct line holiday requests, entering into Outlook calendar once approved
Compiling detailed monthly expenses using company expense system (Concur)
Solely responsible for organising the company Christmas Party for up to 190 people
Assisting with the arranging and running of Annual Global Distributor Symposium
(week-long event) in addition being the point of contact for Board of Directors wifes,
booking transport, restaurants, advising of local places of interest booking as required
Travel point of contact for UK office, trying to resolve any staff travel issues/queries,
escalating to travel company/Travel Director as and when required
Negotiating hotel rates/contract with our Corporate hotel on an annual basis
Managing Reception and 2 part-time Receptionists including performing annual appraisals
and organising temporary staff during holiday times.
UK Point of contact for our US Executives assisting with logistics when they visit Salfords
office - including taxi requirements, travel documents, restaurant recommendations etc
Typing correspondence, documents, creating presentations and taking meeting minutes
PA to President, Rapiscan International - (July 2007 February 2016)
In addition to above, whilst working for the President, I would assist in arranging the following on a
personal basis:
Checking flight availability/schedules for trips to his properties in France, online check-in both
for himself and his wife
Arranging transport including taxis and meet/greet parking at various airports
Ordering flowers for his wife
Booking hotels for himself and his wife
Arranging transfers for his wife from overseas property to airport
Arranging for his car to have MOT/service
Sourcing reliable tradesmen for his UK property
Changing personal appointments ie: dentist/doctors
Office Manager - (March 2006 July 2007)
CXR Ltd part of Rapiscan Systems, merged into one office at Salfords where I was
approached to become PA for above
Reason for leaving: President retired looking for a new challenge
Arabica Coffee Ltd, Guildford, Surrey
Service Co-ordinator/Customer Service Administrator - (August 2002 March 2006)
Ensuring the smooth running of a busy service desk and providing administration support to
Service Manager
Responsible for arranging all machine installations including ordering machines, confirming
details with customers and organising relevant paperwork
Co-ordinating daily schedules of 7 engineers prioritising and delegating service calls,
supervising in Service Managers absence
Extensive liaison with customers, resolving any complaints, problems or queries
Receiving service calls from customers and operations staff via telephone, email or fax and
inputting onto the in-house computer system
Extensive liaison with engineers and operators regarding parts required, following on from
service call
Liaising with suppliers on a daily basis obtaining prices, placing orders inputting details onto
spreadsheet, chasing when required and distributing to relevant engineer on arrival
Matching invoices to delivery notes, checking amounts and sending suppliers query letter if
necessary
Monitoring the number of daily calls to sites and discussing any problems with Service
Manager
Compiling a monthly report for meeting with a major client, information including how many
calls, type of fault and action taken
Reason for leaving: Looking for a new challenge
Prestige Recruitment Services, Wilmslow, Cheshire
Temporaries Administrator (September 1998 June 2002)
Reason for leaving: Relocated to Guildford, Surrey
Emerson Group, Alderley Edge, Cheshire
Team Secretary/Receptionist (April 1996 September 1998)
Reason for leaving: Career progression
Education
Wilmslow High School (left 1991)
GCSEs including English and Mathematics
Macclesfield College of FE (1991-1993)
City & Guilds Diploma in Hotel Reception & Front Office Procedures
NVQ II Business Administration
I thoroughly enjoy travelling and getting to experience another countrys culture/cuisine.
I am a keen camper (come rain or shine!) enjoying the countryside and long coastal walks.
I am also passionate about skiing trying to improve year on year nothing beats being in the
mountain air in the snow!
When I am not outside, I love to practice/improve my culinary/baking skills on my friends and family.
My latest challenge to myself is trying to complete couch to 5k.!
References are available upon request.
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