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Cell Phone # PHONE NUMBER AVAILABLE EMAIL AVAILABLE Technology Experience Summary Senior Leadership Qualification - 24 plus years experience, managingall areas of Information Technology. CMM level 5 qualified, MasterBlack Belt - Six Sigma, ITIL 12 years P&L experience.Sarbanes, FFIEC, Federal Reserve audit experience. M&A experience. Industryexperience with established leadership in object-oriented analysis & designand formulating enterprise architecture and systems integration solutionsfor large transformational programs. Financial Services Qualifications - 22 years experience in OnlineBanking, Bill Payment, Credit Card, Smart Card, Private Label Card,Loans, Deposits, Mortgage, Mortgage Servicing, Bank OperationsAutomation, Data Mining, Business Intelligence. Education - Penn State University, Executive Management Programs fromWharton School of Finance & Harvard Business School. Application Development - 15 plus years Application & ProductDevelopment. Hardware / Software Architecture Experience - 10 plus years managinglarge technical operations, Data Centers, Service Oriented Architecture,Infrastructure, new & emerging technology. Unique ability to formulate concepts and turn vision into profitableactions. Disciplined focused team oriented leader that excels in the ability tocreate and execute high impact business initiatives, goals, and visionto internal & external customers. Customer focused with the ability to understand accountability andcommitment in a decisive manner, set and meet aggressive targets withunyielding integrity.Experience in non standard auto domain and standard messaging frameworkssuch as ACORD/IAA.Strong consultant oriented approach, working across business and technologyteams across international boundaries, to establish a target state visionfor enterprise integration platform aligned with business and IT strategy. Accountable for leading large scale integration technology strategy androadmap with end-to-end data management and solution development againstwide-range of regional and local systems across international boundaries. Assess products, messaging frameworks, and services for their integrationcapabilities and compatibility with published corporate standards. Responsible for presenting solutions to global Architecture Review Boardto develop standard guidelines, processes, and documentation. Create systems integration architecture and technical interface designs. Plan and design new integration services by maximizing the reuse ofexisting services, components and application patterns,. Design reliable, real-time and batch oriented application integrationsolutions by applying appropriate Enterprise Application Integrationtechnologies and methodologies (Publish and Subscribe, SOA, Micro servicesetc.). Consult with C-level client and business and technology leadership teamsto enable proper tracking and governance integration platform architecturebusiness, applications, data, and infrastructure. Conduct in-depth analysis of client situation and data across multipledimensions (Program Management, Technology Stack, Technical Architecture,SDLC, Release Management, Integration etc.) to identify and developapplication integration assets. Experience working as a lead technologist on large scale J2EE-based SOAre-engineering projects with stated emphasis on non-functional requirementsSecurity, Scalability, Maintainability etc.. Strong working knowledge of all phases of software development such asArchitecture, Security, Design, Development, Testing, Administration,Migration, and Production Support. Knowledge of patterns & best practices around common cross cuttingconcerns and ability to think out-of-the-box to recommend sound technicalsolutions. Experience with Micro-Services Architecture to support multi-channel/Omni-Channel.. Expert-level knowledge on proven Opensource and commercial enterpriseIntegration technologies. Deep knowledge in J2EE based EAI, ESB, BPM, MQ and integration frameworksand patterns (WebSphere/ Mule/JBoss/Tibco/Apache Camel/Spring)IBM MQ 7.x/8.x, IBM Integration Bus 9.x/10.x, IBM DataPower Gateway 7.x,IBM API Management 4.x
. Expert-level knowledge in developing WebServices/REST API/Event Messaging. Experience with Source Control & Build management tools(TFS,Maven/Gulp/Git/SVN) and Continuous Integration tools(Atlassian/Jenkins etc.). Operating Systems Windows NT / XP / 2000 / 98, MS DOS, LINUX, and UNIX. Success-oriented high energy leader. . Ability to execute in a fast-pacedenvironment. Excellent problem solving skills. Ability to develop work plans and follow-through on assignments withminimal guidance. Able to drive collaborative efforts across the team members to improvesolution quality and increase productivity. Experience with Agile SCRUM and iterative SDLC processes andmethodologies Major Accomplishments Summary . Directed all Six Sigma Business Process and Operational Excellence transformation, including strategic business articulation and key performance business indicators implementation and monitoring. First year customer savings exceeded $10 million. . Responsible for the day to day operations and the growth of revenue from $30 million to $127 million through new product and service offerings. Realized double-digit profitability. Responsible for all strategic business planning. . Facilitated a team of business leaders, board members and McKinsey management consultants and participated in the strategic development of a new "for profit" business model. . Provided applications development leadership for a Sales Force Automation and Service Management initiative for the Appliance Sales & Consumer Service businesses. Due to these initiatives, new product commercialization, quick market intelligence and inventory turns realized a 15 percent base cost productivity improvement. Annual savings exceeded $8million. . Consolidation of the worldwide voice and data network and the development of a tariff agreement with AT&T. Annual savings $12.7 million. . Successfully originated and implemented a plan that initiated the consolidation of thirty General Electric Data Centers and Networks into four physical sites. Annual savings exceed $100 million. . Periodic participation on the business acquisition and integration management team - Worked closely with the newly acquired company's management team during pre / post acquisition of the acquired to insure the target company practices were consistent with G.E. financial & operating standards. . Assisting the new company with the addition of proven G.E. functions such as risk management and quality improvement. Implemented G.E. best practices to rapidly improve the integrated company's performance. . $2 billion incremental revenue realized over a 5-year period. Career Skills / Knowledge . Oracle 12 RAC, Golden Gate Global project management . Agile, Scrum, Extreme Programming Cost Productivity improvements . Product Management, Content Delivery SaaS, AWS, Hadoop, . Business Operational Management Building cross functional diverse teams . Extensive Server Consolidation Software Capabilities Maturity Model . Data warehouse design & Implementation Cloud Computing, Hosting . Outsourcing, onshore, offshore SalesForce, Oracle Financials . Cloud Computing, Web-Hosting SEI Level 5 experience . Service Oriented Architecture implementations .net, Java, Websphere, IBM Service Bus . Experience architecting and building a massive parallel processing platforms . Responsive Design, Angular, Bootstrap designs . Web application (Model View Controller (MVC), My Virtual Model (MVM)) frameworks . Building applications using cloud APIs* Representational State Transfer (REST)ful services . Languages . Java SE, Java EE, C, C++, C# . HTML/HTML5, JavaScript, CSS . Database . JDBC, Oracle, SQL, DB2, MYSQL, Mongo DB . Environment . .net, Maven, Ant, Eclipse, Websphere, Tomcat, Jetty, Linux/Unix, Windows . Frameworks . JSF/RichFaces, Hibernate/JPA, Seam, jQuery, junit, Bootstrap, Swing, Struts . Experience leading full stack software development Object-Oriented Design, Functional Design, High-Availability,Transaction Management, Thread Management and Concurrency Professional experience Major Insurance Company 2011 - present Vice President Application & Infrastructure SolutionsResponsible for all packaged and in house .net and Java SaaS applications.Custom Java & .net applications include Mobile, Consumer Web, Kiosk, Accordand all Retail store point of sale solutions. Packaged applications includeGuidewire Claims, Policy, Billing and SunGard Financial Systems. Trainedand implemented Agile / Scrum capable staff. Experience implementingResponsive & Single Page Web solutions utilizing Angular and Bootstrapmethodologies.Provide leadership to the development group and help to set the overalltechnical direction and strategies of the larger organization. Work withthe product team to manage the roadmap and backlog and ensure quality andon time delivery. Experience with extensive collaboration with businessteams and other technology leaders.Responsibilities include planning and adherence to SOA common architecture,shared components, lifecycle management products and tooling acrossall sales and marketing channels. Oversee tactical and strategic productevolution in delivering software products with functionality to support keyverticals Fidelity Information Systems - Comdata 2006 - 2011Senior Director Distributed Systems Engineering, Shared Services,Websphere & Database AdministrationResponsible for the design development and implementation of SaaS ComdataCard Payment Services Infrastructure. Products include Gift Card, StoredValue Card, Payroll Card, Private Label Card and all Merchant Servicingfunctions. Provide leadership to the ongoing development and support ofnumerous Data Warehouses, Business Intelligence and ODS technologyproducts. Managed teams of DBA's, Unix, Linux and Websphere professionals.Provided .Net and Websphere development teams with architectural,technical direction, guidance, and support. Strong track record indeveloping Java web applications and console application using J2EE designpatterns and Web Application Frameworks, specifically using Struts.Experience leading teams utilizing C#, MS.Net Framework 2.0-4.0, MVC,ASP.Net, Object-Oriented design patterns, Window Communication Foundation,SQL Reporting Services, XML technologies, Visual Studio, SQL Server 2005-2008, Java, Javascript, jQuery, and SQL Server database design. Knowledgeof Windows Workflow Foundation 4.0 and Microsoft Enterprise Library 55 plus years experience with Agile/Scrum methodologies. Responsible forintegrated product delivery for numerous large transportation and creditcard, gift card customers.Honeywell - Clarke American 2004 - 2006Executive Director E-Commerce & Customer Service, Sales ProductsDevelop and execute the online E-Commerce SaaS check ordering productdevelopment vision, strategy, definition, and hosting infrastructureimplementation. Provide leadership for the design and system engineeringsupport for all Unix, Mainframe, .Net Framework, Websphere ApplicationServer technology based products in a primary e-Financial institution,including the adherence to Websphere Studio IDE, J2EE standards.Expertise in creating applications using technologies such as ASP, C#,JAVA, Delphi, COM, DCOM, Web Services, XML, XSL, SSL, .NET, SQL Server,MSMQ, MTS, JavaScript. Skilled in three-tier Web application development . Develop product, hosting concept proposals and life-cycle plans for new Internet and Call Center products. Define and prioritize enhancements to existing products. This includes the creation of Banking requirements specifications, release notes, feature lists and specifications. Develop and drive new product and enhancements releases. Creating a revenue channel shift totaling $54 million over a 5 year period . Responsible for design, implementation and support of all E-Commerce, Call Center applications and data warehouse solutions delivery. Including infrastructure planning, implementation, service delivery, engineering, architecture design and oversight. . Provide Marketing with business intelligence analysis and data content to create product positioning sales support tools, etc.) Increasing revenue by 20% . Responsible for hiring a team of DB2, Oracle, DBA's, data architects/modelers to enable the design and construction of 5 large bank data warehouse products. . Implemented retail bank data dredging scanning to analyze cross sell, up sell relationships and cross product opportunities. Applied statistical analysis to project and recommend high margin market segmentation. . Supported real time, collection, transformation and loading of large bank customer information. Reducing errors by 11% and rework by 8%. . Design and implementation of Business Intelligence Analysis & Customer Data Reporting Solutions. Increasing revenue by 9% . Manage gathering and analysis of information on competing products in the marketplace. Create a process for systematically and consistently gathering competitive business intelligence. Work with the Marketing, Services and Sales on all aspects of product specifications, position and releases. . Position products and technology among competing technologies. Establishing policy and strategies to ensure appropriate management of the organization's information hosting and infrastructure resources to support corporate goals and objectives. Streamlining business functions, identifying cost reduction opportunities, and defining new revenue streams. . Provide the design and adherence to Secure Programming standards. Token Authentication, and AES encryption sub systems. Fidelity Information Systems - Metavante 2002-2004 Vice President Technology Solutions, Product Development, & ServiceDeliveryProvided technology and financial institution outsourcing solutions,support and hosting infrastructure to improve the financial experience formore than 5,100 clients - including the largest 20 banks in the UnitedStates - and their thousands of customers. Responsible for all banking,financial services technology and support for customer organizations.Technology solutions include customer relationship management, electronicbanking, electronic funds transfer and card solutions, electronicpresentment and payment, financial technology services, and wealthmanagement. Report to corporate CIO. . Responsible for the strategic planning, implementation, and operation of 9 IBM S/390 mainframe, 8500 NT and 600 Sun client server based technology environments. Responsible for staff of 200 and developed multi year Budget and Strategic Capital Plans. Managed yearly budget totaling $75M. Negotiated 1-3 year vendor software agreements ranging in value from $5M - $40M. . Responsible for all design, development and support of Online e- Banking and Electronic Payment and Presentment products. Both Java / J2EE and .Net products. . Increasing new product revenue by $35 million . Develop and execute the product vision, strategy and definition. Conduct ongoing market research and analysis to identify new product market opportunities and gather market requirements including market objectives, share, trends, pricing, revenue and customers' needs and perspectives. Develop product concept proposals and life-cycle plans for new products. Define and prioritize enhancements to existing products. This includes the creation of requirements specifications, release notes, feature lists and specifications. Develop and drive new product and enhancements releases. . Provide Marketing with content to create external message and product positioning (product collateral including product sheets, presentations, product demos, white papers, sales support tools, etc.) . Represent the company's product development efforts personally, and through qualified staff at conferences, professional organizations and key customer demonstrations. This will involve giving presentations, demonstrations, speaking on panels, etc. . Manage gathering and analysis of information on competing products in the marketplace. Create a process for systematically and consistently gathering competitive intelligence. Work with the Marketing, Services and Sales on all aspects of product specifications, position and releases. . Position products and technology among competing technologies. Establishing policy and strategies to ensure appropriate management of the organization's information resources to support corporate goals and objectives. Streamlining business functions, identifying cost reduction opportunities, and defining new revenue streams. . Directed all Six Sigma Business Process Excellence transformation, including strategic business articulation and key performance business indicators implementation and monitoring. Yearly savings $4 million . Reviewing the effectiveness and efficiency of ongoing information processing facilities and the associated support divisions. Realized 20% first year technology budget cost savings. . Responsible for IBM DB2 Universal Data Base and Oracle Data Warehouses. Implemented 300 Microsoft/J2EE web sites, Onyx CRM and integrated to back end data warehouses.ITEX Consulting Group Inc. 1997-2002Senior Vice President Hosting Operations, Product Development, ConsultingServices.
Responsible for 120 people, including two software factories in India, and$127M revenue generation.Reported to CEO. Responsible for all activities pertaining to profit andloss, compliance of company goals, objectives and policies established bythe CEO and Board of Directors. Directed and administered all aspects ofWorldwide Operations, Business Development, Sales, Technology ServiceDelivery, Human Resources, Asset Management, Strategic and CapitalPlanning. . Provide Senior Executive team with quarterly overview of business discontinuities, competition, technology, global and regulatory changes that present new consulting opportunities and or anomalies. Present alternative viewpoints. . Directed the formulation, interpretation, and communication of broad corporate long-range principles, policies and objectives. Ensure that adequate plans for future development and growth of the business are prepared. Recommend to the President areas of strategic industry concern, appropriate anticipatory alternatives, and requisite evaluative criteria. . Analyzes operating results of the company and its principle components relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions. . Direct reports included the Vice President Business Development and Sales, Controller, Vice President Solutions Delivery and Director Human Resources. . Responsible for the object oriented applications development and support of Originations, Loan Servicing, Capital Markets, Banking, Credit, Closing, Property Management, Advisory Services, Private / Public Funds, Risk Management, Securitization, and Investor Relations applications.National Council Compensation Insurance 1995-1997Director of Enterprise Applications Systems and TechnologyNCCI collects and processes information from 400 plus insurance companies.Developed an Application / Data Warehouse Architecture to guide thereplacement of existing mainframe based legacy applications and dataarchitecture. Responsible for architecting a new framework for IBM AS400,MVS / AIX client server applications development and implementation.Provided leadership in the design, implementation and support of numerousmulti-terabyte IBM DB2, and Oracle data warehouses.Reported to the Chief Information Officer of NCCI. Provided Leadership tothe Information ResourceOrganization, which consisted of 200+ Employees with an operating budget of $45 million and a capital budget of $90 million. Direct reports includedeleven managers and numerous project managers and team leaders. Negotiated1-3 year vendor software agreements ranging in value from $2M - $30M. . Responsible for Applications Development, Strategic Systems Planning, Data Center Operations, Network, Telecommunications, Technical Architecture, Systems Software & Data Base Administration. . Created an emerging technology group, which accelerated the organizations ability to leverage new technology for NCCI's business growth and maintain cost effectiveness. Responsible for architecting NCCI's enterprise wide application and data warehouse environment to incorporate over 400 electronic data, reporting feeds to our insurance customers. . Established and directed an organization and culture that produced cost effective solutions to business challenges. . Personally hired 20 IBM DB2, Oracle DBA's and 100 plus application programmers. Built an environment that fostered a customer- focused team that partnered with the business leaders to deliver quality solutions.General Electric 1977-1995Group Manager Global Technology Management ServicesReported to Chief Information Officer. Provided leadership for allactivities of 100+ GE Information Services object oriented applicationprofessionals, including 35 IBM DB2, Oracle DBA's, first line managers,project leaders, system programmers, contractors and vendors. $85M budgetresponsibility. . Provided integrated application information delivery for Sales Force Automation, ERP, Call Center Automation, Manufacturing, Service/Support, e-Business solutions and Logistics/Distribution. . Developed internal and external state of the art mission critical Object Oriented (Corba), OLTP, and high volume IBM mainframe and AIX based client server application solutions. Accessing over 100 back office IBM AS400, MVS / VM mainframe applications, multiple IBM DB2 and Oracle multi-terabyte data warehouses. . Managed all Technical Support activities associated with Customer Relationship Management & Supply Chain Management for internal and external customers. Member of corporate Mergers & Acquisition integration team.General Electric - Divisional Manager Corporate Data Center Operations &Network ServicesReported to Chief Information Officer. Successfully originated andimplemented a plan that initiated the consolidation of thirty GeneralElectric North American Data Centers and Networks into four physical sites. . Annual savings exceeded $100 million. This project included all external quality & service level planning/execution, vendor negotiations, network design, and overall project implementation management. Directed the planning and installation of a Sonet Fiber Ring within the Louisville campus. Consolidated network savings $3 million per year.General Electric - Manager Technical Services & TelecommunicationsGeneral Electric - Manager Operations & Applications Development / Supportfor all online, high availability processing on Tandem, and IBM mainframeplatforms supporting GE Credit Card Services. Education & CertificationsPenn State UniversityAttended customized GE related curriculum at Harvard Business School.Executive Business Management Program 1989.GE curriculum at Pennsylvania Wharton School Finance. Executive FinancialManagement program 1991.Process Reengineering - Six Sigma accomplished in strategic business andprocess management specialist with a proven track record in projectmanagement, business process development and process evaluation for diverseindustries and business groups.Practiced in Designing, Managing and Executing Process Innovation Projects,utilizing Joint Application Design (JAD) Sessions and work, data andactivity flow diagrams, for multi-million / billion dollar organizations.Spearheading customer focused process improvement efforts; executingprojects that are aligned to key business outcomes; supporting refinementof business metrics to integrate learning from project efforts;Collecting data to identify root cause of problems; Engaging stakeholdersin identification of improvement alternatives; Conducting cost and benefitanalysis; Working with key stakeholders to ensure changes are implementedand establishing monitoring or other control mechanisms to ensure lastingimprovement.Key outcomes include: Completing projects that improve business metrics;Building bridges between functional areas; Reinforcing customer focus;Building enthusiasm for Process Excellence. |