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Click here or scroll down to respond to this candidate Candidate's Name
Street Address James Fullarton Way, Coventry, CV6 7LY Mobile Number: Street Address -PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLE Driving License - Yes (Provisional) Work Permit - Hold Tier 2 Dependent Visa PROFILEDecisive Marketer with ability to develop strategic Content Marketing,Social Media, PR and Marketing Communications. I have a good understandingof market trends and customer needs to develop effective social mediacampaigns. A strong background in managing various social media platformwith understanding to reach and increase engagement with the targetedaudience. Proficient at handling multiple projects at a time, ensuringbrand messages are communicated and implemented with effective marketingplans within company's standards.Core Competencies include:|Social Media Marketing |Customer/Client service |Account Management ||Promotional/Marketing |Strategic Marketing |Sales ||Materials |Plans |Administrative ||Digital Marketing |Market Research | ||Public Relations and Events |Brand Management |Competitor Analysis | PROFESSIONAL EXPERIENCESITEL, Coventry, UK Nov 2016 - Feb 2017Customer Service RepresentativeProvided support, help and advice to customers using our online products orservices. Also, accountable for providing product details, answeringqueries and taking orders. . Successfully accomplished Waitrose campaign and training for SSE campaign. . Handled enquiries, issues and problems of customers in respectable telephonic manner and minimum SLA. . Ensured that a customer's queries and problems are brought to a satisfactory conclusion. . Completed all administrative tasks and updating records in CRM. . Maximised every sales enquiry by doing cross selling of the company's products.Valmax HR Solutions, Birmingham, UK Sep 2016 -Nov 2016Marketing/Recruitment Intern (3 Months Voluntary work)Provided valuable marketing and administrative support to a dynamic teamand managing the day to day recruitment activities. Increased sales andbuilt professional relationships with clients to add further value to thebusiness. . Developed content for marketing communications to increase brand awareness. . Understood client vacancies and utilised online tools to find great candidates that fit our clients brief. . Assisted in administration and registration of candidate record files and person specification. . Maintained the company's database of clients and candidates. . Performed Telesales activities like generating leads, creating opportunities, providing information and making appointments.Fifth Quarter Infomedia Pvt Limited, Mumbai, India June 2014 - Dec2015Executive Assistant, MarketingAccountable for handling online social media, digital marketing, onlinemedia sales and promotional activities. Aided CEO/Managing Director informulating marketing and social media strategies for digital promotionsand campaigns. . Developed and managed online marketing campaigns for effectively expanding audience and increasing awareness of brand. . Developed and monitored benchmarks for determining impact of social media platforms using social media analytics and KPIs ensuring company targets are achieved. . Created content, promotional activities and strategies designing creatives, videos and business proposals for media coverage, stakeholders and partners. . Maintained and updated Content Management System (CMS) on timely basis. . Handled various social media activity, digital PR and administrative tasks. . Assisted in building SEO campaigns with basic understanding of HTML, SEO backlinks and Google analytics.Eins Education Pvt Limited, Mumbai, India Dec 2013 -May 2014Management Trainee, Marketing/RecruitmentManaged recruitment and admissions process of prospective students viavarious types of marketing and PR activities, campus events, admissionspresentations, candidate file review. . Developed strategic marketing sales plans and PR activities to encourage enrolment to achieve set target. . Built relationships with key Alumni, educators and student ambassadors to support recruitment and events. . Managed and coordinated with potential students via online and offline communication channels. . Conducted informative presentations to prospective candidates and influencers. . Organised and managed events to assist in recruitment and brand awareness within target audience. . Kept a record of student admission records in CRM and performed administrative tasks.ICE Hospitality Pvt Limited, Mumbai, India March 2013 -May 2013Senior VP Alliance (Summer Internship Program)Worked on continuous improvement, management and developing professionalrelationship with internal and external customers in hospitality industry. . Assisted in implementing various marketing, PR and sales strategies. . Involved in promotion of new product line, launched at Indian Premier League (Cricket). . Worked within the local markets to promote the chain of restaurants to corporate clients. . Generated reports using SWOT and PESTEL analysis for retrospective purpose. . Liaised with various agencies for competitive pricing of marketing materials for promotions. . Successfully executed cross promotional strategies.Next Education Pvt Limited, Mumbai, India Feb 2011 - May 2011Administrative Executive (4-month contract)Responsible for daily administrative tasks, maintaining and inspectingrecords. . Liaising with colleagues, executives and stakeholders regarding documentation and products. . Processed sales order and raised purchase orders. . Managed records of new and existing customer base in CRM and provided quality customer service. . Handled client's enquiries within SLA with minimal oversight. . Experience in using written and telephonic communication to support teams. ACADEMIC QUALIFICATIONS . Online Digital Marketing Course - Pursuing (2016) . Certified Blogging and Content Marketing for Business - 1st Class (2016) . Post Graduate Programme in Management (Specialised in Marketing), ICFAI University - 1st Class. (2012 - 2014) . Bachelors in Management Studies (Specialised in Marketing), Mumbai University - 1st Class. (2007 - 2010) SKILLS . IT/ Computing: Proficient with MS Office (Word, Powerpoint and Excel) and Adobe Photoshop (Beginner). . Interpersonal Skills: Communication, Creative, Negotiation skills, Team player, Analytical and Critical Thinker, Good listener, Confident, Flexible attitude and Quick Learner. ACHIEVEMENTS . Received excellence certificate for leadership in College fest (Konflux). . Received first price in College fest (Konflux) and interclass dance competition. . Selected in top 35 out of 700 for IBS-Summer Internship Program. . Swiss Economy-Pangea (International Club) - Won best Creativity award. HOBBIES and INTERESTS . Reading (Marketing - Strategies, Case Studies, Brands, Logos and Advertising) Dancing, Cooking, Badminton. REFERENCES . Available on request. |
