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Click here or scroll down to respond to this candidate Business Operations and Development
Area of Focus: Business
Qualifications Profile
Highly organized, results-driven, and versatile professional with extensive
management experience in various business aspects, encompassing sales,
accounting, public relations, entrepreneurship, and information technology.
Knowledgeable of recruiting, human resources, advertising, budgeting, and
process improvement. Equipped with superior communication skills necessary
in cultivating positive relationships with individuals of different
socioeconomic backgrounds. Proficient with Microsoft Office Suite (Word,
Excel, Outlook, and PowerPoint).
Areas of Expertise
Business Operations and Development | Account Management | Customer Service
and Relations
Staff Supervision and Training | Sales and Marketing | Administrative
Services | Client Retention
Professional Experience
Days Inn, Riverton, WY
Property Manager - On-Site Management
Facilitated the recruitment, scheduling, management, and termination of
employees.
Documented daily registration and departures of guests.
Organized and prepared breakfast; and restocked supplies.
Handled the maintenance of equipment, such as AC systems and commercial
equipment, while cleaning linens daily.
Performed inspections to property in compliance with the standards of the
Wyndham Hotel Group.
Dealt with guest requirements, concerns, and complaints.
Utilized the Wyndham Guest reservation system to attain the best rates and
maximize profitability.
Collaborated with town leaders to foster a welcoming environment and gain
knowledge of current trends and the proper location and time to conduct
events.
Led the promotion of property to companies to improve revenue during non-
tourist season.
Attained the highest Medallia rating from guests by demonstrating excellent
property management for a 33-room motel in Riverton, Wyoming.
Enhanced the motel's daily operations by promoting teamwork and training
staff to attend to guests professionally.
Earned recognition from the Wyndham Hotel Group with a 4-Starburst rating,
as well as from Days Inn with the Chairman's Award by continuously
fulfilling duties aligned with established corporate procedures.
Investor Publications | El Paso Inc., El Paso, TX
Account Executive
Created and handled digital and print media advertising requirements for
various business-to-business clienteles
Promptly dealt with client requirements and ensured their satisfaction
through outstanding communication skills and professionalism.
Served as team member accountable, in charge of managing resources and
collaborating with peers for the timely accomplishment of tasks.
Gained distinction as the go-to person in retaining difficult clients in
the publication.
Demonstrated leadership abilities in overseeing assignments and duties
while maintaining timeliness and productivity.
Implemented tracking to assess repeat advertising business.
Methodist Home Boys Ranch, Waco, TX
Home Parents for Troubled and At-Risk Boys
Earned recognition as a trusted home parent, in charge of guiding at-risk
boys at 12 to 17 years of age through behavioral, physical, and emotional
aspects, along with peer-to-peer relations.
Accomplished two-year coursework in Adolescent Residential Care to provide
mentorship to a residential living unit.
Provided support to youth to gain understanding of their uniqueness, while
consistently constructing and repairing fences on the ranch.
Completed Satori Alternatives to Managing Aggression (SAMA) training to
improve skills in aiding youth to develop their critical thinking skills.
Robert Half International, EL Paso, TX
Branch Manager
Significantly contributed to the increase of revenue from $900K to $3.2M in
a span of 18 months by developing a cooperative working environment.
Consistently surpassed goals through the creation of action plans in
alignment with the local economic factors and trends that affect the
organization.
Introduced recruiting, orientation, training, scheduling, supervision, and
evaluation for employees, which led to the attainment of peak productivity
and the creation of a cooperative working environment.
Philips Lighting, EL Paso, TX
Programmer - Job Cost Analysis
Took charge of completing the 1997 fiscal year budget for 11 plants in the
El Paso/Juarez operations within 10 months.
Observed strict compliance of all associates with internal audit, loss
control, preventive maintenance, and inventory procedures.
Performed thorough research on capital expenditure recommendations,
ensuring forecasted profits were approved and budgeted to attain profit
goals.
Computer Automation of Brazosport, Lake Jackson, TX
Owner
Demonstrated professional and technical expertise in business applications
in the organization of a startup business.
Integrated various businesses, including consulting, computer repair,
training, and the sale of hardware and software.
Delivered services to clients in the Golden Triangle of Freeport, which
included Houston, Galveston, and Texas, including BASF, DOW Chemical, Port
of Freeport, Wal-Mart, Texas International, and County of Brazoria.
Education
National College of Business | Albuquerque, NM
Bachelor of Science in Business Management
Sewanee: The University of the South | Sewanee, TN
Bachelor of Science in Theology
Professional Affiliations
Independent Computer Consultants Association (ICCA)
Institute of Management Accountants (IMA)
Advertising Federation of America (ADFED)
Association of Builders and Contractors (ABC)
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