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Street Address Rum River Ct.
Katy, TX Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE ph
Strengths & Skills
I pride myself in being organized and efficient, which allows me to
multitask and meet deadlines. Coordinating projects and improving existing
processes are my specialty. I have an eye for detail, but can clearly see
the whole picture as well. With the ability to work both independently and
collaboratively, I display leadership by maintaining balance and
objectivity, prioritizing well and staying focused on the tasks at hand.
* Certified Crisis Intervention Specialist (exp. 3/2015)
* Adult CPR / First Aid Certification (exp. 2/2014)
* Proficient in Windows 7, Microsoft Software (MS Office 2010, Publisher),
Adobe Acrobat PDF writer, Visio, Sharepoint, Peoplesoft, NextGen, MethOD,
type 70-80 WPM, 10-key by touch
Awards & Achievements
|Cum Laude (2011) |Dean's List (2008-2011) |
|Black History Month Scholarship |Dr. W.I. Dykes Scholarship (2010-2011) |
|(2009-2010) | |
|National Society of Collegiate Scholars |Phi Theta Kappa Honor Society (2009) |
|(2010) | |
Social Services Experience
Job Title: Professional Counseling Intern / Volunteer
Organization: Crisis Intervention of Houston, Inc.
(Feb. 2013 - present)
* Respond to calls from clients who are experiencing various stages of
crises
Job Title: Academic Success Coach (volunteer)
Organization: Orphan Foundation of America / Foster Care to Success
(Aug. 2011 - July 2012)
* Mentored and coached orphaned college students via phone, texting,
social media, and email by supporting their academic success and
advising them on career choices, as well as personal matters.
* Completed reports bi-weekly on students' progress and attended monthly
conference / training calls
Job Title: Educational & Career Mentor (volunteer)
(Aug. 2010 - July 2011)
Organization: icouldbe.org
* Mentored at-risk and underprivileged students via an online website
portal regarding education and future career development through
curriculum and activities structured by the organization.
Job Title: Academic & Life Skills Advisor / Mentor (employee)
(Aug. 2008 - Jul. 2009)
Organization: Fulshear Ranch Academy (Needville, TX)
* Interacted with and mentored young women, ages 17-25
* Set up academic programming:
- Assessed the academic needs of students and worked intricately with
their therapists
- Helped students to enroll in high school / college courses,
or complete GED prep through local or online schools
* Set up non-paid internships and maintained relationships with local
businesses as contacts
* Taught life skills classes: job skills, home maintenance, hygiene,
money management
* Lead process groups to facilitate progress within the students'
community
Administrative Experience
Job Title: Transplant Clinic Office Coordinator (promotion)
(May 2011 - present)
Organization: The Methodist Hospital (Katy / Sugar Land, TX)
* Handles all day-to-day clinic operations
* Serves in case management role and as facilitator of each patient's
care
* Develops relationships with outside physician's offices to utilize for
patient care
* Schedules patient labs, diagnostic testing and consults for each
patient
* Prepares charts to be presented before the Medical Review Board for
patient listing
* Prepares billing for the medical director of satellite clinics
* Orders and stocks all office and clinical supplies
* Creates relationships with contractors & arranges for clinic
maintenance
* Completes weekly and monthly clinic statistic reports for department
Director
* Completes check requests to pay invoices
Job Title: Transplant Center Intake Specialist (contract:
Oct-Dec. 2009 / perm. Jan. 2010 - May 2011)
Organization: The Methodist Hospital (Houston, TX)
* Processed organ transplant referrals via phone calls, faxes and
internet inquiries
* Interviewed and screens patients for clinic appointments via phone
* Provided callers with much needed resources regarding the transplant
evaluation process
* Created and maintained weekly audit to make sure all patient
information is documented appropriately
* Implemented a reminder call schedule to ensure confirmation of patient
appointments
* Acted as team leader by solving problematic situations, introducing
new procedures and attending necessary meetings and training
Job Title: Executive Assistant to CEO / Medical Staff Coordinator
(Nov. 2006 - Aug. 2008)
Organization: Sugar Land Rehabilitation Hospital (Sugar Land, TX)
* Provided support for CEO and other members of upper-level mgmt.
* Acted as Medical Staff Coordinator
* Supervised 2 receptionists
* Ensured that all pertinent meeting details were appropriately
documented
* Developed and maintained effective working relationships with vendors
* Created a system to ensure that office supplies were well-stocked at
all times
* Set up new administrative employees for system access
* Served as committee member to prepare for initial Medicare and JCAHO
surveys
* Completed expense reports / Maintained all hospital contracts
Job Title: Administrative Assistant
(Feb. 2001 - Oct.
2006)
Organization: Texas Children's Hospital (Houston, TX)
* Performed medical staff functions: coordinated all credentialing for
department physicians, NPs and PAs
* Acted as department web editor
* Ensured adequate staffing through daily maintenance of the
department's physician schedule
* Created and maintained PowerPoint graphs and Excel spreadsheets
pertaining to census statistics
* Coordinated organization and database input of discharge summary
information
* Helped resolve patient concerns / complaints / inquiries, greeted
guests & visitors, facilitated repairs; set up for meetings; pulled
medical records
Education
|Liberty University |University of Houston - |Ashworth University |
|Graduate Program: Professional |Downtown Major:|Medical Transcription |
| |Psychology |Diploma Completion: Aug. |
|Counseling |Cum Laude |2008 |
|Current GPA: 3.88 |GPA: 4.0 | |
|Graduation Date: May 2013 |Graduation Date: May | |
|(conferral after |2011 | |
|practicum/internship) | | |
Professional Organizations
* American Association of Christian Counselors
* The Women's Home Young Professionals
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Objective: To obtain a position that will allow me to utilize my skills
and experience to benefit hurting people through
a social services role.
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