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Candidate's Name
Street Address Wildwood Place
Allen, TX Street Address
PHONE NUMBER AVAILABLE
Objective: To obtain a position that will allow me to utilize my work experience and gain further
experience, add to a team atmosphere and maximize my contribution to a company.
Experience:
3/2014 6/2014 Scotts Miracle-Gro, Marrysville, OH
Industry: Garden products & Services
Retail Merchandiser
Merchandise Scotts products by executing seasonal resets; restocking shelves, racks, and
displays; cleaning and facing product; repairing or removing damaged items; re-labeling grass
seed and other products.
Install and maintain point of purchase materials.
Initiate interactions with consumers in stores to understand their needs and fill their needs with
Scotts' products. Provide recommendations and product knowledge to both consumers and retail
customer associates.
Assemble fixtures and in-store displays.
Conduct consumer counseling sessions including lawn and garden educational clinics,
promotional events and in-aisle consumer education as needed. Fill consumer needs with Scotts'
products
Complete all required reports in a timely and accurate manner. (e.g. time sheets, surveys etc.)
Utilize proper safety techniques and equipment and report incidents to Safety/Management in a
timely fashion.
Provide RGA# s to receiving associates for credit on returned and damaged products.
11/2013 1/2014 HLP Solutions/PFSWeb, Dallas, TX
Industry: Ecommerce
Credit Card Analyst
Work a large volume queue of pending credit card order in an effective and efficient manner
Communicate with customers, credit card companies and banks during the verification and validation process in a professional and sensitive manner.
Communicate any escalation issues to management and assist in providing support documentation.
Process, record and maintain files for credit card charge backs.
12/2012 9/2013 Scotts Miracle-Gro, Marrysville, OH
Industry: Garden products & Services
Retail Merchandiser
Merchandise Scotts products by executing seasonal resets; restocking shelves, racks, and
displays; cleaning and facing product; repairing or removing damaged items; re-labeling grass
seed and other products.
Install and maintain point of purchase materials.
Initiate interactions with consumers in stores to understand their needs and fill their needs with
Scotts' products. Provide recommendations and product knowledge to both consumers and retail
customer associates.
Assemble fixtures and in-store displays.
Conduct consumer counseling sessions including lawn and garden educational clinics,
promotional events and in-aisle consumer education as needed. Fill consumer needs with Scotts'
products
Complete all required reports in a timely and accurate manner. (e.g. time sheets, surveys etc.)
Utilize proper safety techniques and equipment and report incidents to Safety/Management in a
timely fashion
6/2008 7/2012 Clear Investigative Advantage, Frisco, TX
Industry: Employment Background Screening
Researcher
Manage all incoming faxes
Manage all incoming email results
Create new customer orders
Answer inbound customer calls
Contact vendors about turnaround time for criminal record results
Input results into Lotus Notes
Obtain credit reports
Obtain motor vehicle reports
Conduct urinalysis testing
Make company badges for client workers
Minimal IT work
General office maintenance
Computer Skills:
- Cyber Source
- JDEdwards/AS400
- Adobe Acrobat
- Microsoft Excel
- Microsoft Word
- Microsoft Retail Management System
- Outlook
- Lotus Notes
- Kana
References:
- Thomas Meaney, Clear Investigative Advantage
Sr. Business Development
Phone: PHONE NUMBER AVAILABLE
- Christopher Clepp, Vice President Integrated Financial
Phone: PHONE NUMBER AVAILABLE
- Kitri Stephens, Coats & Todd
Paralegal
Phone:PHONE NUMBER AVAILABLE
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