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Street Address | EMAIL AVAILABLE | PHONE NUMBER AVAILABLE
OBJECTIVE Obtain a position as a team-player in a people-oriented organization where I can maximize my
customer-service experience in a challenging environment to achieve the corporate goals.
SKILLS & ABILITIES Strong dedication to hard work and quality customer service.
Problem analysis and problem solving.
Great telephone and face to face etiquette with an ability to deal effectively with
customers, clients, peers, and management.
Organizational skills and customer service orientation.
Adaptability and ability to work under pressure.
Team player with good interpersonal skills & communication skills.
EXPERIENCE SECURITY OFFICER G4S ATLANTA, GA
FEBRUARY 2008 JANUARY 2016
Observe and report activities and incidents ensuring security and safety of a clients property.
Work concierge and control access. Monitor cameras and alarm systems. Compose reports,
and perform other duties as specified in post orders.
CUSTOMER SERVICE REPRESENTATIVE NCO ATLANTA, GA
FEBRUARY 2003 NOVEMBER 2007
Maintain a portfolio of utility accounts. Take incoming calls about billing issues. Provide
outstanding customer service. Maintain accurate records and logs in an organized manner.
MAIL CLERK COORDINATOR MANAGED COMP INC. DULUTH, GA
OCTOBER 2001 DECEMBER 2002
Deliver and process incoming mail. Prepare and process outgoing mail. Help maintain
inventory of mailroom supplies. Maintain copier and printer.
MAIL CLERK & OFFICE ASSISTANT PAINE WEBBER ATLANTA, GA
FEBRUARY 2001 AUGUST 2001
Direct incoming calls to client representatives. Run mail machines. Keep inventory and order
company supplies. Sort in and outgoing mail. File checks, invoices and perform other
general office duties as needed.
EDUCATION GIRLS & BOYS HIGH, BROOKLYN, NY
HIGH SCHOOL DIPLOMA
COMPUTER SKILLS MS Outlook, MS Word, MS Excel, Copier, Printer, Fax, Scan, & Fed Ex Ship Software
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