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Summary
Compliance, Human Resources and Procurement professional with 10 years experience in Staffing and Business Service
Management. Adept at creative solutions and results driven with a bias towards integrity, action and delivery.
Experience
03/2016 Present Neovia Logistics Irving, TX
HR Business Partner, Launch & Solutions
Participate in business development/ client requirement meetings to advise of HR components in proposals in efforts
to win new clients in Brazil, Canada, Japan, and the United States of America
Conduct labor market analysis, develop insights, identify risks and financial burdens and recommend solutions to
Business Development
Lead project management process for all HRrelated activities associated with facility startups to ensure that all
tasks are executed ontime, within budget, and at a high level of quality
Identify and recommend vendors for startup facilities; review and manage HR vendor relationships and SLAs
Develop staffing strategies to meet a new facilitys employee needs including: requisition management, hiring
approval, sourcing solutions, candidate screening, interviews, offers, onboarding, and compliance documentation
Advise facility leadership with establishing local pay and salary practices in partnership with Compensation COE
Serve as interim Human Resource contact for any employee issues until the facility is fully transitioned to operations
Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and
employee satisfaction
01/2014 02/2016 Neovia Logistics Irving, TX
Payroll Analyst
Transitioned all aspects of the payroll operation from Illinois to Texas
Tested, analyzed and redesigned Ceridian's HR Payroll Latitude (HPL) and DayForce WorkForce Management systems
configurations to better suit company needs
Developed a thorough knowledge of the entire payroll process including HRIS (SuccessFactors) integration with third
party systems such as Ceridian's HR Payroll Latitude (HPL) and DayForce WorkForce Management
Processed multistate nonunion and union payroll of 4000+ employees
Ensured the overall accuracy of two weekly, biweekly, semimonthly and monthly payrolls
Established payroll efficiency processes and controls for 40+ facilities to ensure all payroll and timekeeping rules
were compliant with Corporate, local, state and federal guidelines
Reduced the payroll error rate to less than a 1%
Implemented Payroll Card by Comdata for a paperless, cost effective payroll
Complied with all external and internal payroll related audits
Successfully implemented ADP Vantage and completed migration from HPL effective January 1, 2015
Developed continuous HRIS process improvements for data integrity with interfacing thirdparty systems
Compiled and submitted monthly and quarterly BLS reports
03/2007 11/2012 Pinnacle Group Dallas, TX
FSO/Drug & Background Investigation Manager
Directed a fully compliant Industrial Security Program ensuring facility met/exceeded all DOD/DSS requirements
Founded and managed the preemployment drug testing and background investigation (DBI) department
Made key decisions for the Industrial Security Program for all classified and/or sensitive procurement actions within
the supported Client base and resolved any security concerns hindering mission accomplishment
Advised Business Intelligence, Client Delivery and Development, Finance, Human Resources and Legal on all RFIs,
RFPs, service contracts and supplier agreements relating to requirements, risks and financial burdens
Advised Clients, Client Delivery, Human Resources and Legal on all escalations and resolutions
Conducted monthly, quarterly and annual audits to monitor performance of contractual service level agreements
Participated on supply chain process improvement teams to identify improvement opportunities for potential
integration into supplier contract strategies
Implemented and managed EVerify to ensure employment eligibility compliance
Ensured no work stoppages for all Vendor Management and Payrolling implementations
Collaborated with operational and technical teams to test, review and apply internal and client HRIS system upgrades
Developed user procedures, guidelines and documentation on new HRIS processes/functionality
Managed or participated in training of other risk and compliance programs, including DOT, MSHA, OSHA, H1B,
Disaster Recovery, data privacy and supply chain security
Continuously monitored Client DBI requirements and adjudication matrix to ensure compliance with applicable laws
Developed alliances with over 10 DBI vendors to ensure an efficient, effective and comprehensive screening program
Reconciled DBI vendor invoices on a monthly, quarterly and annual basis for processing by Accounts Payable
Maintained Key Personnel Management and Corporate Staff Roster
Trained new employees on internal and multiple client timekeeping systems and ensured their understanding and
use of employee benefit programs including healthcare, 401(k), flexible spending accounts, short and longterm
disability, FMLA, COBRA and employee assistance programs
Monitored and completed new hire onboarding paperwork
01/2006 03/2007 HealthPort Technologies Irving, TX
Customer Care Supervisor
Implemented and lead task force during consolidation of the Customer Care, Collections and Cash Applications
departments
Monitored efficiency and quality efforts of personnel and provided training and coaching support to ensure prompt,
courteous and accurate responses are provided to customers
Processed department aftercall duties including escalated callbacks and complex inquiries requiring further
research and review
Developed various job aids to clarify and streamline workflow
Ensured adherence to policies, procedures, and practices to safeguard the patients right to privacy by following
HIPAA regulations
08/2002 11/2005 MedSynergies, Inc. Irving, TX
Operations Analyst
Utilized Accounts Receivable report to manage and resolve delinquent or denied medical insurance claims
Posted payments, adjustments, and denials using GPMS and Third Millennium
Communicated payer trends to Senior Management and Clients
Assessed patient financial status and established acceptable payment terms to minimize company loss
Obtained extensive knowledge of HMO, PPO, Medicare, Medicaid, and Workers Compensation
Education
1997 1998 Texas A&M University Corpus Christi, TX
1993 1997 Mission High School Mission, TX
Licenses & Professional Affiliations
Department of Defense Security Clearance
Notary Public, State of Texas
Society for Human Resource Management
National Association of Professional Background Screeners
Awards & Recognition
2011 Dedication to Excellence honoree
2011 Spotlight Award honoree
2009 Spotlight Award honoree
2008 AllStar honoree
2007 Rising Star honoree
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