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Title Data Entry/ Customer Service
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Atlanta, GA Street Address  EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Administrative Professional accustomed to handling large volumes of work seeking employment in a growth - oriented environment to help ensure the smooth running of office and administrative duties. Well-organized and computer literate, experienced working in fast-paced settings, maintaining and updating files and databases and generating computer reports for document control. Recognized as pleasant, exuding a positive attitude that demonstrates approachability, building goodwill while instilling trust.
WORK EXPERIENCE
Lead Office Services Associate
The Millennium Group Inc. - Atlanta, GA - April 2014 to Present Operates and maintains full range of mailroom equipment and supplies in a cost-efficient manner. Troubleshoots basic equipment problems; coordinates service calls if needed. Assists all employees at CohnReznick with any needs concerning copying, packaging and delivering of proposals, tax refunds filing, etc. Handles all email requests for copy jobs, bound/unbound items. Answers telephone. Sorts and distributes U.S. Mail and accountable mail (FedEx, UPS, DHL, etc.), delivers all packages. Maintains files, logs and records on all incoming and outgoing mail. Prepares all outgoing mail - certified, courier service, personal. Assist Office Manager, Executive Assistants and Assistant with various other duties to include general housekeeping, conference rooms, kitchens, supplies, etc. Dispatcher/Expeditor, 04/2014 - 01/2016
Ensured the expedited delivery of packages for Turner Broadcasting and CNN Center employees, plus other outside businesses, locations and jobsites. Dispatched drivers and outside couriers such as Lasership and FedEx for delivery and pick up of packages. Sorted and delivered mail, processed outgoing FedEx, DHL, UPS and USPS packages, answered telephone, helped with statistics, attended/prepared meeting minutes and assisted with event planning. Covered job assignments for team members when out of office. Receptionist/Administrative Assistant
J.R. Hobbs Co. - Lawrenceville, GA - January 2012 to July 2013 Greeted visitors, operated switchboard, opened/distributed mail, prepared FedEx/certified mail, updated staff information such as organizational chart, directory, and vacation calendar; performed general office duties, such as made photocopies (one- and two-sided) to prepare binders (3-ring, spiral and book-form) and packets for staff and executive meetings, made business cards, ordered office supplies, event planning, completed prequalification applications, coordinated travel arrangements, copier maintenance (supplies, paper jams, service calls), managed American Express Corporate account, assisted accounting department, submitted annual company vehicle inspection forms and kept file of DOT exams.
Administrative Contractor
- October 2009 to December 2011
Customer Service Representative, 11/2011   12/2011 RYLA Teleservices, Inc.
Enrolled government employees and annuitants for benefits online with Benefeds.com and assisted with account inquiries during open season enrollment.
Administrative Assistant, 08/2011   09/2011
Dover Staffing
Provided office support to Director of Education and teachers, assisted students, answered telephones, distributed mail and other general office tasks at Spelman College. Administrative Contractor Cont d.
Data Entry Operator, 07/2010 - 10/2010
Office Team
Entered/updated customer information on salesforce.com, processed bills of lading, managed delivery spreadsheet, prepared PayPal release reports, organized filing system and answered inbound customer calls at Just Drive Electric. Medical Records Clerk, 03/2010 - 06/2010
AppleOne Employment Services
Prepared patient files for electronic filing system, executed the upkeep of medical records files, pulled patient files for appointments, entered patient information using Spheris, sent faxes and made photocopies at University Medical Center.
Medical Records Clerk, 10/2009   03/2010
Tucson Orthopaedic Institute (TOI)
Managed medical records files, pulled patient files for appointments, entered patient information using Allscripts PM, scanned, allocated and performed quality control for electronic filing system using Enterprise Scan. Medical Records Specialist
Turning Point, Inc. (TPI) - Minneapolis, MN - November 2007 to August 2009 Conversed with Probation Officers and Rule 25 Assessors, performed client intake interviews, prepared graduation certificates, executed the upkeep of the confidential client medical records files, handled all release of information, entered admission/discharge DAANES on DHS website, supported billing using MN- ITS Interactive system, operated telephone switchboard, provided company information, greeted visitors and directed to specific destinations, transmitted information via computer, mail and facsimile, opened, sorted and distributed mail. Operations Support Team Member
Federal Reserve Bank of Minneapolis (FRB) - Minneapolis, MN - December 2001 to September 2007 Performed duties of coordinator and prepared job schedule for staff, conducted daily morning meetings, submitted reports for volumes and other statistics, processed mail, data entry, maintained stock and filled customer request orders. EDUCATION
Certificates in Communication Workshops (i.e., Team Leadership, Communication and Strategy, Essentials of Communicating with Diplomacy & Professionalism) SkillPath Seminars - Minneapolis, MN
2005 to 2007
Certificates in Computer Training, Microsoft Word, Excel, PowerPoint, Access New Horizon Computer Learning Center - Minneapolis, MN 1997 to 2000
Diploma in General Secretarial Program
Minnesota School of Business - Minneapolis, MN
1987 to 1988
SKILLS
Experienced in Microsoft Office Suite, Allscripts PM; Spheris; Enterprise Scan/Enterprise EHR; Arrival; SendSuite; Salesforce.com; Data Entry/Alpha-Numeric
ADDITIONAL INFORMATION
Received awards for outstanding performance (FRB 2006) and excellence (TPI 2008). Volunteer Services: Poll Worker, Mediation, Grace House, Harrison Park, Federal Reserve Bank, Joyce Meyer Ministries, KeithKNOWS, NBAF, Alvin Ailey Volunteer - Atlanta

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