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Click here or scroll down to respond to this candidateCandidate's Name , ITIL, CSM
Senior Project Manager
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
LINKEDIN LINK AVAILABLE
CAREER SUMMARY
Initiated, planned and implemented several heath care related software projects across a 21 hospital enterprise system and physician based systems affecting patient care management, and revenue cycle analytics and software upgrades in a Project Management Office (PMO) environment.
Conducted international Information Technology (IT) projects with enterprise technical management skills in the areas of Web site development and implementation, software technical support, software product services development, and process, quality and audit readiness.
Proven ability as a program/project manager to manage technical teams on both a national and international level, as used in product services Web site launches, software technical support and software products services development projects.
TECHNICAL SUMMARY
Crowe Horwath RCA Optum CAC Centricity Group Management
Curaspan Discharge Planning Quest 1 Identity Manager Protegrity Software
Midas+ Care Management Centricity Business Clarity Project Management
PROFESSIONAL EXPERIENCE
Medsynergies, Inc.
Project Lead III (2015-2017)
Directed a Quest 1 Identity Manager and Data Governance implementation security project across a 1000+ employee environment. This included creating a business case using Microsoft Excel, a project plan using Microsoft Project, reconciling invoices to the $558M budget using Doclink and tracking resource hours for the level of effort using Clarity. Worked with vendor to design and implement the software in phases.
Led a $610M Protegrity implementation project to protect and secure Protected Health Information (PHI) and Personally Identifiable Information (PII) using Database and File Protectors. This included using their respective Data Security Gateway and File Protector Gateway features.
Drove several smaller projects including GE Centricity Group Management Version 4.7 Upgrade; rolled out iTriage mobile software to over 75+ physician clinics allowing patients to schedule their own appointments; and worked on an application development related project using Mingle as the Agile tool.
Assisted in ICD-10 project upgrade working with a project manager by escalating the project to the Business Owner for faster response from management and departments. Worked specifically with the Interface team assuring all interfaces were carrying over the appropriate codes. Resulted in an error- free implementation with no major issues.
CHRISTUS Health
Project Manager (2012-2014)
Managed a 30 person cross-functional, technical team in the implementation of a $3.8 Million Midas+ Care Management and Curaspan Discharge Planning system across 21 hospitals following the Project Management Institute (PMI) methodology. This included data identification and mapping, interface identification and development, connectivity to disparate computer systems and security verification. Collaborated with C-level executives to regional representatives to hospital employees, All 21 hospitals had the patient care management system installed within a 9-month time frame.
Directed a smaller business and technical team implementing Crowe Horwath Revenue Cycle Analytics (RCA) software for creating cyclical financial reports. Completed first phase for Financial Reimbursement department, completed second phase connecting to a different hospital system to collect their financial data. The final phase brought in C-level and Regional executives to access the RCA system.
Conducted the initial implementation of Teradata, Informatica, and Erwin Modeling hardware and software in order to set up the first enterprise data warehouse in a six-month time frame. Worked with IT third line and second line management, including data center management for server installation.
Worked with lead project manager in the implementation of Optum Computer-Assisted Coding (CAC), McKesson Horizon Patient Folder (HPF), RightFax, and Remote Coding across the CHRISTUS enterprise system. Arranged conference calls with individual hospital facilities and functional business units, scribed meeting minutes, worked with the different vendors and coordinated with technical resources needed in implementing the software.
Assisted as one of four project managers in incorporating a new hospital into the CHRISTUS Health system by leading the third party software sub-project as part of the PMO organization. This included identifying all third-party software, adding new software, handling contracts and interfaces. Successfully brought the hospital into the CHRISTUS system in five months.
CARLISLE & GALLAGHER CONSULTING GROUP
Mortgage Consultant & Business Analyst-Bank of America (2010-2012)
Positioned in Executive Customer Relations Office performing research and analysis to resolve escalated federal and state regulatory issues using Siebel, AS400/iSeries, and other financial applications.
Collaborated with many internal banking departments including mortgage banking, escrow, foreclosure, legal, payment research, quality and underwriting to work on complex customer inquiries.
Maintained customer relationships by identifying concerns, acquiring resources, creating response letters and finalizing resolutions for loan modifications, foreclosures, and short sales. Closed over 100 cases with a high-quality assurance passing rate.
Served as backup team lead for four months guiding new team members through processes and procedures in ensuring their success in closing cases. Finished as number one team during a six-week period measuring the number of cases closed.
CDI CORPORATION
Project Manager IBM Global Services in Europe & Asia (2004 2009)
Developed and launched European and Asian product services content for IBM s Software Vendors using iterative methodologies. Web sites were phased in over four-month cycles. Led and matrix-managed country teams resulting in 33 different country Web sites implemented over four years.
Created initial content Web pages using Macromedia HomeSite software and HTML. Later used IBM WebSphere Application Developer and XML templates to create HTML content. Switched to the open Eclipse platform within 2009 to create HTML content from XML coding.
Produced Web metrics presentations by country, region, and geography using Microsoft Excel and PowerPoint. Presented measurements to various country level executives on a quarterly basis.
EDUCATION & CERTIFICATIONS
Bachelor of Science, Bioengineering - Texas A&M University (College Station)
Certified ScrumMaster (CSM) Scrum Alliance
Information Technology Infrastructure Library (ITIL) v3 Foundation |
