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Candidate Information
Name Available: Register for Free
Title Customer Service Data Entry
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  * PHONE NUMBER AVAILABLE * EMAIL AVAILABLE

Ability Summary
Dedicated and focused; excellent customer service skills; goal driven; great organizational skills; able to perform under demanding circumstances with set time constraints; able to accomplish all assignments in an efficient and accurate manner

Experience
Cardrey s Creations
Owner; 11/07/2014 - Present
Manage day to day business operations
Party planning for customers
Decorate venues
Party favors
Gift baskets

EXCELth Family Health Center-New Orleans East
Front Office Staff; 11/07/2015   Present
Interact with clinic patients and vendors
Answer and screen incoming calls
Manage several providers clinic schedule
Create new charts for patients
Schedule patient appointments
Cancel patient appointments upon request
Check patients in and out for doctor appointments
Handle incoming mail and faxes and distribute to staff
Help new patients complete intake packets
Interact with different departments to make necessary referrals for patients
Verify patient insurances
Collect payments from patients for services rendered
Accept and distribute messages and correspondence to the appropriate staff
Participate in monthly staff meeting

Deep Water Horizon Claim Center
Claim Processor; 06/2015   10/30/2015
Mailroom   sorted incoming mail by date; prepped all documents match to claimant; generated a file folder for scanning
Data Entry   entered claimant information from their claim forms into the computer; verified match between claimant and documents
Document Categorization- once claimant information was in the computer, categorized each document according to the claim forms information

USB Financial Services
Branch Service Associate/Branch Tech Liaison; 07/1999   07/2014
As the Branch Service Associate-
Answered and screened incoming calls
Accepted and distributed messages and correspondence to the appropriate staff
Handled and redirected client queries; interacted with clients and vendors
Accepted and handled incoming/outgoing mail and faxes
Received, processed and balanced deposits for clients and employees
Generated performance reports for Financial Advisors quarterly meetings
Released fed-fund wires, journals, accounting transfers
Approved hourly employees E-Time sheets for payroll
Ordered branch supplies

As the Branch Tech Liaison-
Handled new hire MAC entitlements
Set up computers for new hires
Created profiles for new hires
Handled computer issues in the branch

LeMerdian Hotel
PBX Operator/Reservation Clerk; 08/1985   07/1999
Handled incoming calls
Transferred callers to proper guest room
Made hotel reservations for guest
Cancelled hotel rooms for guest
Helped out at the front desk with guest check in

Education
University of New Orleans
Major - Business; 8/1978   03/1980

Skills
Tech Skills
MS Word
MS Outlook
Scanning Machine
Order Processing
Operate multi-phone systems

References
Available Upon Request

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