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Title VP Business Controller
Target Location US-TX-Granbury
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                                 Candidate's Name  JR                                                         Street Address  Westover Drive                                                       Granbury, Texas Street Address
                                                           PHONE NUMBER AVAILABLE home                                                           PHONE NUMBER AVAILABLE cell                                                          EMAIL AVAILABLESUMMARY OF QUALIFICATIONS:Results oriented executive with extensive experience  supporting  operationsmanagement teams, facilitating change and  maximising  profitability  acrosslarge multinational organizations.Skilled at selecting and building highly motivated financial  support  teamsthat provide exceptional performance as a group and  individually  have  thepotential to become future business leaders.Recognized ability to quickly master complex  business  issues  and  provideclearly defined actionable alternatives  to  mitigate  financial  exposures,improve performance and protect company assets  by  assuring  all  processesare in compliance with established business practices.Culturally sensitive - able  to  manage  and  motivate  teams  with  diversebackgrounds - more than 20 years working on multiple expatriate  assignmentsas well as international group controller roles.EMPLOYMENT HISTORY:SUTHERLAND GLOBAL SERVICESSutherland is a global provider of outsourced business processes serviceswith annual revenues in excess of $1.0 billion ... www.sutherlandglobal.comVP Business Controller for All Americas and Jamaica                               12/ 2014 - 1/2017Remotely led a team of Finance Managers that acted as focused BusinessControllers providing financial leadership and advice at their assigned BPOcenters located from Brazil through Canada.    o Recruited and developed majority of current Business Controller team      for the Americas    o Approved all new opportunity pricing as well as providing re-pricing      calculations on established offerings    o Led bi-weekly financial reviews of more than 200 programs with entire      management and operations team.    o Identified financial gaps and possible actions to mitigate and then      tracked those detailed actions    o Provided leadership and advice to protect margins throughout the      annual budgeting processJDA PARTNERS TECHNICAL SERVICES GROUP LLC.JDA Partners provides Field Engineering, IT and Business ProcessOutsourcing for clients that include Microsoft and the National FootballLeague. www.jdatsg.comSenior Vice President Finance/Business Office Support Services                        10/ 2013 - 11/2014Provided all Finance, AP/AR, Human Resources, Payroll and Benefitsmanagement for the company.    o Developed a weekly dash-boarding process for profitability and cash      management that provided an accurate view of affordability for      discretionary spending and highlighted DSO trends.    o Supported negotiations for current employee benefit plans following      the US Government implementation of the Affordable Care Act.    o Worked with executive team to streamline and integrate processes for      applicant tracking, new hire onboarding, payroll, 401k management, HR      form retention and employee appraisal/surveys.BELL CANADA AND NORDIA (a Bell subsidiary)Nordia average annual revenue more than $150M (CAD) of call center customercare and sales servicesMember of Nordia Executive Team - Chief Financial Officer and IT Director                04/ 2009 - 06/2013    o Participated as a consultant for Bell in the business acquisition of      Nordia and restructuring of the management team and then accepted      responsibility for all Finance and IT functions across Nordia.    o Provided overall guidance for the executive team with projections that      were timely and data driven. Linked daily operational metrics with      financial factors to create profitability reports that enabled      operations teams to focus on where their costs were not aligned with      expectations. First Year EBITDA improved $3M from original projection      prior to acquisition of negative ($1M).    o Developed pricing models for all lines of business that allowed us to      make proposals to client requests that were timely, accurate and      protected business margin.CELESTICAAn $8.8B global supplier of end-to-end  manufacturing  services  and  supplychain solutions www.celestica.comSenior   Director    of    Finance    -    Global    Fulfillment    Services        07/2005 - 07/2008    o Working virtually from Texas, I managed a team of 25 Site  Controllers      and Financial Analysts located at nine  sites  supporting  the  Global      Fulfillment Services Line of Business (LOB). The  annual  revenue  for      this LOB averaged more than $500M. The services  provided  were  value      added warehousing,  distribution  and  logistics  for  customers  with      markets in North America, Europe, Brazil,  India  and  Asia.  We  also      managed customer consigned inventories of high volume  consumer  class      products (set top boxes, smartphones and inkjet printers) that had  an      average annual throughput value in excess of $1.0B.Senior Director of Finance - Celestica  De  Monterrey  -  Monterrey,  Mexico                    08/1999 - 06/2005    o Responsible for financial oversight including customer specific profit      and loss reporting, product level costing and customer  pricing.  This      location generated more than $500M in annual revenue  utilizing  6,000      employees and three facilities.    o Following a promotion to  Senior  Director  in  2003,  I  accepted  an      additional assignment as Regional Controller of Centralized Accounting      Services. I managed a team of 85  professional  accountants  providing      financial reporting for all manufacturing sites  in  the  US,  Canada,      Brazil and Mexico.  In  2004  we  consolidated  and  restructured  the      manufacturing operations across the region and transitioned the higher      cost US and Canadian operations to our facilities in Mexico and  Asia.AT&T/LUCENT TECHNOLOGIESDirector   of   Finance,   Chief   Manufacturing   Officer's    OrganizationPhilips  Consumer  Communications,  Murray  Hill,  NJ  (AT&T/Philips   JointVenture).Director       of       Finance        and        Information        SystemsConsumer Products, Guadalajara, Mexico (Factory Controller)Director of International AccountingPower Systems, Matamoros, Mexico (Factory Controller)Numerous assignments in corporate division  office  as  well  as  productionmanagement.Other Experience: Avionics Technician in the US Air Force and  with  GeneralDynamicsEDUCATION:      M.S. Business, Abilene Christian University      B.B.A. Business, Abilene Christian University    o A.A.S. Digital Electronics, Dallas County Community CollegeHave Spanish language skills developed while on  expatriate  assignments  inGuadalajara and Monterrey, Mexico.REFERENCES: 1. Michael Kanaley - My manager at Sutherland Global Services -  VP  GlobalBusiness Controller       PHONE NUMBER AVAILABLE cell     in     Rochester,     NY.      Email:EMAIL AVAILABLE 2. Joe Joy - Now a private equity consultant - was the VP of Operations  inCelestica - I supported him in a Global   Fulfillment/Logistics operation for 3 years. Email: EMAIL AVAILABLE    PHONE NUMBER AVAILABLE cell in Columbia SC  3. Anthony Staffieri - Now CFO of Rogers Communications in Canada -was  mymanager on numerous    Assignments in Celestica and then Bell Canada - have known  him  for  14years.    PHONE NUMBER AVAILABLE cell    Email: EMAIL AVAILABLE  -  mayneed to schedule time with his admin.Recommendation - direct managerMichael Kanaley -VP Global Business Controller - My Manager at Sutherland -PHONE NUMBER AVAILABLEDear Human Resources, I would like to provide my professional reference tothe skills, integrity and approach to managing staff and process. Groverworked with me for several years and I would happily provide thisreference. Grover ran a business for Sutherland Global that coveredmultiple locations and a remote staff. This decentralized operational modelrequired the ability to manage multiple competing priorities, link theneeds of his staff with pipeline of work and drive both operationalexcellence and financial results. As a manager his staff appreciated hisinvestment in their personal and professional development, the processimprovement actions created to drive better accuracy and work flows andconstant push to be better. He was a partner to other department leaders tohelp them drive their capital and operational budgets and assist them tounderstand the strategic nature of their functions and how they fit intothe business model (growth, shrink, cost optimization...). As his directsupervisor, his knowledge of operational and financial measures were neverin doubt. His leadership on operational and financial matters were wellmanaged and thought through. I would be happy to speak with anyone on thisand am available at your convenience. Sincerely, Michael Kanaley VP,Finance Sutherland GlobalRecommendation - operations clientJoseph Joy - Private equity manager - Operations VP that I supported inCelestica - PHONE NUMBER AVAILABLEGrover was my CFO for the Aftermarket services business at Celestica.During that time we grew the Fulfillment business from approximately $240Mper year to $885M in a 3 year period. He dealt with the complexities ofgrowth as well as the integration of multiple accounting and revenuerecognition practices due to our M&A as well as diverse customer contracts.He is an effective leader, good communicator and a trusted advisor. I wouldrehire.Recommendation - subordinateGino Bourrett, CPA/Controller - Reported to me in Montreal  PHONE NUMBER AVAILABLE (Gino's first language is French)Grover is a super good manager and he is great with people. Among hisexperience and qualifications, he has solid expertise in expense controlbut also solid experience in payroll, compensation, HR functions, andbilling. Grover have solid analytical skills and can react/adapt quickly tomany situations. For me, Grover is my mentor. He was my boss for many yearsand he was always there for me. He always takes care of his team withrespect and work with them to be better and to develop them. Grover willalways be there for your organization and everyone in it. Do not hesitateto bring Grover into your team...You will get a great employee but also youwill have found a friend. Feel free to reach out to me for any otherquestions.Recommendation - peer/coworker
William Happe Sr.,CPA,   Coworker with JDA Technical Support Services (201)343 3180As a financial service provider, I worked collaboratively with GroverConrad from Oct/2013 through Nov/2014. From the first day I found him to bea supportive team player who got things done on time and accurately. Hebrought the experience of years as a Factory Controller to the job managingpayroll, expense reimbursements, taxes, client invoicing and timely revenuecollections that provided a predictable cash flow from operations. Groveris a highly strategic thinker and possesses strong business acumen. He wasvery good at spotting business issues, dissecting root causes, and comingup with well-thought-out solutions. As a change agent, he workedrelentlessly to drive positive change in our hiring and on-boardingprocesses so that our newly recruited associates settled in quickly andstarted to contribute. He had the ability to present complicated topics ina simple and effective manner. He acted with integrity, collaborated wellwith others and invested in coaching and mentoring across the team. Regards, William Happe Sr., CPA

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