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| | Click here or scroll down to respond to this candidate Candidate's Name JR Street Address Westover Drive Granbury, Texas Street Address
PHONE NUMBER AVAILABLE home PHONE NUMBER AVAILABLE cell EMAIL AVAILABLESUMMARY OF QUALIFICATIONS:Results oriented executive with extensive experience supporting operationsmanagement teams, facilitating change and maximising profitability acrosslarge multinational organizations.Skilled at selecting and building highly motivated financial support teamsthat provide exceptional performance as a group and individually have thepotential to become future business leaders.Recognized ability to quickly master complex business issues and provideclearly defined actionable alternatives to mitigate financial exposures,improve performance and protect company assets by assuring all processesare in compliance with established business practices.Culturally sensitive - able to manage and motivate teams with diversebackgrounds - more than 20 years working on multiple expatriate assignmentsas well as international group controller roles.EMPLOYMENT HISTORY:SUTHERLAND GLOBAL SERVICESSutherland is a global provider of outsourced business processes serviceswith annual revenues in excess of $1.0 billion ... www.sutherlandglobal.comVP Business Controller for All Americas and Jamaica 12/ 2014 - 1/2017Remotely led a team of Finance Managers that acted as focused BusinessControllers providing financial leadership and advice at their assigned BPOcenters located from Brazil through Canada. o Recruited and developed majority of current Business Controller team for the Americas o Approved all new opportunity pricing as well as providing re-pricing calculations on established offerings o Led bi-weekly financial reviews of more than 200 programs with entire management and operations team. o Identified financial gaps and possible actions to mitigate and then tracked those detailed actions o Provided leadership and advice to protect margins throughout the annual budgeting processJDA PARTNERS TECHNICAL SERVICES GROUP LLC.JDA Partners provides Field Engineering, IT and Business ProcessOutsourcing for clients that include Microsoft and the National FootballLeague. www.jdatsg.comSenior Vice President Finance/Business Office Support Services 10/ 2013 - 11/2014Provided all Finance, AP/AR, Human Resources, Payroll and Benefitsmanagement for the company. o Developed a weekly dash-boarding process for profitability and cash management that provided an accurate view of affordability for discretionary spending and highlighted DSO trends. o Supported negotiations for current employee benefit plans following the US Government implementation of the Affordable Care Act. o Worked with executive team to streamline and integrate processes for applicant tracking, new hire onboarding, payroll, 401k management, HR form retention and employee appraisal/surveys.BELL CANADA AND NORDIA (a Bell subsidiary)Nordia average annual revenue more than $150M (CAD) of call center customercare and sales servicesMember of Nordia Executive Team - Chief Financial Officer and IT Director 04/ 2009 - 06/2013 o Participated as a consultant for Bell in the business acquisition of Nordia and restructuring of the management team and then accepted responsibility for all Finance and IT functions across Nordia. o Provided overall guidance for the executive team with projections that were timely and data driven. Linked daily operational metrics with financial factors to create profitability reports that enabled operations teams to focus on where their costs were not aligned with expectations. First Year EBITDA improved $3M from original projection prior to acquisition of negative ($1M). o Developed pricing models for all lines of business that allowed us to make proposals to client requests that were timely, accurate and protected business margin.CELESTICAAn $8.8B global supplier of end-to-end manufacturing services and supplychain solutions www.celestica.comSenior Director of Finance - Global Fulfillment Services 07/2005 - 07/2008 o Working virtually from Texas, I managed a team of 25 Site Controllers and Financial Analysts located at nine sites supporting the Global Fulfillment Services Line of Business (LOB). The annual revenue for this LOB averaged more than $500M. The services provided were value added warehousing, distribution and logistics for customers with markets in North America, Europe, Brazil, India and Asia. We also managed customer consigned inventories of high volume consumer class products (set top boxes, smartphones and inkjet printers) that had an average annual throughput value in excess of $1.0B.Senior Director of Finance - Celestica De Monterrey - Monterrey, Mexico 08/1999 - 06/2005 o Responsible for financial oversight including customer specific profit and loss reporting, product level costing and customer pricing. This location generated more than $500M in annual revenue utilizing 6,000 employees and three facilities. o Following a promotion to Senior Director in 2003, I accepted an additional assignment as Regional Controller of Centralized Accounting Services. I managed a team of 85 professional accountants providing financial reporting for all manufacturing sites in the US, Canada, Brazil and Mexico. In 2004 we consolidated and restructured the manufacturing operations across the region and transitioned the higher cost US and Canadian operations to our facilities in Mexico and Asia.AT&T/LUCENT TECHNOLOGIESDirector of Finance, Chief Manufacturing Officer's OrganizationPhilips Consumer Communications, Murray Hill, NJ (AT&T/Philips JointVenture).Director of Finance and Information SystemsConsumer Products, Guadalajara, Mexico (Factory Controller)Director of International AccountingPower Systems, Matamoros, Mexico (Factory Controller)Numerous assignments in corporate division office as well as productionmanagement.Other Experience: Avionics Technician in the US Air Force and with GeneralDynamicsEDUCATION: M.S. Business, Abilene Christian University B.B.A. Business, Abilene Christian University o A.A.S. Digital Electronics, Dallas County Community CollegeHave Spanish language skills developed while on expatriate assignments inGuadalajara and Monterrey, Mexico.REFERENCES: 1. Michael Kanaley - My manager at Sutherland Global Services - VP GlobalBusiness Controller PHONE NUMBER AVAILABLE cell in Rochester, NY. Email:EMAIL AVAILABLE 2. Joe Joy - Now a private equity consultant - was the VP of Operations inCelestica - I supported him in a Global Fulfillment/Logistics operation for 3 years. Email: EMAIL AVAILABLE PHONE NUMBER AVAILABLE cell in Columbia SC 3. Anthony Staffieri - Now CFO of Rogers Communications in Canada -was mymanager on numerous Assignments in Celestica and then Bell Canada - have known him for 14years. PHONE NUMBER AVAILABLE cell Email: EMAIL AVAILABLE - mayneed to schedule time with his admin.Recommendation - direct managerMichael Kanaley -VP Global Business Controller - My Manager at Sutherland -PHONE NUMBER AVAILABLEDear Human Resources, I would like to provide my professional reference tothe skills, integrity and approach to managing staff and process. Groverworked with me for several years and I would happily provide thisreference. Grover ran a business for Sutherland Global that coveredmultiple locations and a remote staff. This decentralized operational modelrequired the ability to manage multiple competing priorities, link theneeds of his staff with pipeline of work and drive both operationalexcellence and financial results. As a manager his staff appreciated hisinvestment in their personal and professional development, the processimprovement actions created to drive better accuracy and work flows andconstant push to be better. He was a partner to other department leaders tohelp them drive their capital and operational budgets and assist them tounderstand the strategic nature of their functions and how they fit intothe business model (growth, shrink, cost optimization...). As his directsupervisor, his knowledge of operational and financial measures were neverin doubt. His leadership on operational and financial matters were wellmanaged and thought through. I would be happy to speak with anyone on thisand am available at your convenience. Sincerely, Michael Kanaley VP,Finance Sutherland GlobalRecommendation - operations clientJoseph Joy - Private equity manager - Operations VP that I supported inCelestica - PHONE NUMBER AVAILABLEGrover was my CFO for the Aftermarket services business at Celestica.During that time we grew the Fulfillment business from approximately $240Mper year to $885M in a 3 year period. He dealt with the complexities ofgrowth as well as the integration of multiple accounting and revenuerecognition practices due to our M&A as well as diverse customer contracts.He is an effective leader, good communicator and a trusted advisor. I wouldrehire.Recommendation - subordinateGino Bourrett, CPA/Controller - Reported to me in Montreal PHONE NUMBER AVAILABLE (Gino's first language is French)Grover is a super good manager and he is great with people. Among hisexperience and qualifications, he has solid expertise in expense controlbut also solid experience in payroll, compensation, HR functions, andbilling. Grover have solid analytical skills and can react/adapt quickly tomany situations. For me, Grover is my mentor. He was my boss for many yearsand he was always there for me. He always takes care of his team withrespect and work with them to be better and to develop them. Grover willalways be there for your organization and everyone in it. Do not hesitateto bring Grover into your team...You will get a great employee but also youwill have found a friend. Feel free to reach out to me for any otherquestions.Recommendation - peer/coworker
William Happe Sr.,CPA, Coworker with JDA Technical Support Services (201)343 3180As a financial service provider, I worked collaboratively with GroverConrad from Oct/2013 through Nov/2014. From the first day I found him to bea supportive team player who got things done on time and accurately. Hebrought the experience of years as a Factory Controller to the job managingpayroll, expense reimbursements, taxes, client invoicing and timely revenuecollections that provided a predictable cash flow from operations. Groveris a highly strategic thinker and possesses strong business acumen. He wasvery good at spotting business issues, dissecting root causes, and comingup with well-thought-out solutions. As a change agent, he workedrelentlessly to drive positive change in our hiring and on-boardingprocesses so that our newly recruited associates settled in quickly andstarted to contribute. He had the ability to present complicated topics ina simple and effective manner. He acted with integrity, collaborated wellwith others and invested in coaching and mentoring across the team. Regards, William Happe Sr., CPA |