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Desktop/Tablet Support
Location:
US-NY-Binghamton
Jobcode:
S16293276057069
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Skills:

Experienced in desktop services and user support

Configure and deliver workplace HW
Laptops, Desktops, 2 in 1 Tablets, Touch books, Touch pads

Monitors USB-C based

Docking stations.

RSA tokens and USB secured

Accessories: keyboard, mouse, mobility kits for users work from home (headsets, wireless mouse, keyboard,)

Expansions (components, reading and saving equipment)

Validation of network port status

Litigation Hold data captures in response to Corporate Security /Legal requests

Information recovery

Installation activities, movements or moves, adds and changes (IMAC's) for hardware and software services.
Reactive activities for the resolution of incidents and problems
Corrective maintenance and repair
Coordinate repair services in warranty with the various manufacturers.
Normal on-call support service will require availability by phone and remote connectivity capability

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