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Social Media Manager
Location:
KE-Nairobi
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Duties and Responsibilities
Set, plan and implement social media and communication campaigns and strategies.
Provide engaging text, image and video content for all social media and professional accounts.
Respond to customers in a timely manner.
Monitor, track and report on feedback and online reviews.
Organise and manage events to boost brand awareness.
Coordinate with Marketing, PR and Communications teams.
Liaise with Development and Sales departments.
Respond to customers in a timely manner
Build relationships with customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Building brand awareness by engaging relevant influencers
Analysing data to determine whether social media campaigns have achieved objectives
Community Manager requirements
Proven work experience as a Social Media Manager or similar role.
Social media marketing experience
Experience planning and leading social media initiatives.
Ability to identify and track relevant social media KPIs
Excellent verbal communication skills
Excellent writing skills
Excellent interpersonal and presentations skills
Hands on experience with social media management
Must be adept in handling all types of social media including Twitter, Instagram, Facebook, Snapchat, TikTok, Youtube etc...
Ability to interpret website traffic
Creative digital content creation
Attention to detail, critical-thinker and problem-solver
BSc degree in Marketing or relevant field
Excellent adobe illustrator / photoshop skills
Understanding of graphic design principles

Humphrey
Kenya
00100
Nairobi, KE 254

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