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Customer Care Executive
Location:
KE-Nairobi
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Key Responsibilities:
• Deal with any customer complaints together with relevant staff i.e. sales, parts and service.
• Work hand-in-hand with service advisor to ensure that our customers are well received and attended to at our service reception.
• Give administrative support and ensure the security of information all the time.
• Updating Customer data and Information on CRM
• Ensure all correspondence to customers and suppliers are replied/posted on time.
• To ensure that all work is well done and all in order.
• Maintain the office neatness and cleanness at all times.
• Interact with customers by phone and email.

Qualifications:
• Relevant bachelor’s degree.
• Good interpersonal relationship.
• Strong interpersonal skills and a team player.
• Ability to research, digest, analyse and present material clearly and concisely.
• Keen attention to detail.
• Honest and reliability is essential.
• Discretion and confidentiality is essential.

Victor
Kenya
00100
Nairobi, KE 254

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