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Customer Care Representative
Location:
KE-Nairobi
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Job Description/Requirements
Salary: Kshs 25,000

1. Ensuring reminder emails on subscriptions are sent out every month
2. Follow-up on installations
3. Programming tracking systems
4. Responding to customer queries on tracking system
5. Creating customer logins
6. Scheduling sms customer reminders
7.Generating daily, weekly and monthly reports.
8. Any other customer service duties that will be assigned.

Requirements
Must have minimum diploma in IT
Must have experience in customer service
Over two years experience
Must be proficient in Microsoft excel and word
Between 24-30 years

Michael
Kenya
00100
Nairobi, KE 254

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