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IT Business Analyst 7-10+ Years Experience 21-40373
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EXPECTED CONTRIBUTIONS The Senior Business Analyst is responsible for using data science techniques to illuminate operational insights by creating visually compelling representations of the datanbsp; The Senior Business Analyst will specialize in creative visual storytelling to share meaningful insights with stakeholders. Specific responsibilities include: Gather data from various internal and external sources Use data mining, data munging, data preparation, and other advanced analytical techniques to collect, explore, and extract insights from both structured and unstructured/text data Provide analytics on IT service management data to build insights into service performance and delivery trends Create visualizations (dashboards, charts, infographics) to relay complex business concepts through visual storytelling Use statistical methods to analyze data and generate useful business reports Identify and recommend new ways to be more efficient and effective by identifying meaningful insights Create, deliver and analyze key metrics using dashboards and reporting Create and maintain discrete trending dashboards for utilization by the service delivery teams and the executive team Model and forecast business trends based on historical data sets Perform ad hoc data analysis as needed Prioritize and execute tasks in a high-pressure environment Engage with cross-functional teams to prioritize and integrate data initiatives and improvements Facilitating and coordinating technical meetings Leading and facilitating workshops Communicate complex data approaches and translates into non-technical business terminology Leverage industry best practices to establish repeatable BI practices, principles & processes CANDIDATE PROFILE Education & Experience Required: Experience using MS Excel, PowerPoint and Project. Bachelors degree in Computer Science, Data Science, Art, Design, Graphic Design, or other technical or visual-related field or equivalent work experience 5 + years Business Analysis or Data Science Experience Certificate in business analytics, data mining, or statistical analysis is a plus Experience working with data visualization tools such as PowerBI, Tableau, A e Analytics Proficient in all MS Office applications especially Excel and PowerPoint Information Technology or Engineering or information Systems, or related work experience Excellent analytical and trend analysis skills. Strong facilitation, organization, and planning skills Ability to learn, understand and apply new technologies Excellent written and verbal communication skills High level of self-motivation Thrives on responsibility and lives for the next big challenge Keen attention to detail and the ability to multitask in a self-managed environment Proactive and able to drive ad-hoc and cross functional teams to participate and complete data initiatives Resourceful - utilize all tools, expertise and knowledge bases to prepare, analyze, communicate data

Pyramid Consulting, Inc.

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