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Training Support Engineer
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Inivos are looking for a Training Support Engineer to be part of the production function of the business, supporting expansion overseas. The Training Support Engineer will be expected to undertake international travel and when not travelling, the role will be successfully carried out by working from our offices in Peterborough.

Do you have what it takes to be one of the Inivos team?

We are looking for people who challenge themselves, to set goals, and go above and beyond what is strictly required of them in their role, to achieve these.

Our people passionately strive for excellence which you will see in their careful attention to detail. We are inquisitive and we like to understand, not just for the sake of more knowledge but to fuel our innovation in new products, services, and solutions for our customers. We call this resourcefulness, and a sense that perfection is only just good enough.

We believe that for you to enjoy success in your work, you must apply energy and focus to the tasks you have to do every day. We like to give you the opportunity to stretch yourself beyond your natural comfort zone in the knowledge that you will be guided by your inner principles to do the right thing by the business, your colleagues and our customers.

These core values are at the heart of what we do and are easier to feel than to talk about. Show us these and we will enjoy having you on the team at Inivos!

What do we do?

At its core, Inivos is a specialist medical technology business developing, manufacturing, and supplying products and services to enable hospitals and healthcare facilities to reduce the risk of infection.

What are we looking for in this position?

The Training Support Engineer will support the growth of Inivos systems into global markets by assisting with training, product commissioning and technical support to distributors in new global markets.

What will you do?

* Technical product training to new distributors and representatives around the world

* Major product repairs and field support as required

* Product testing, evaluation, and reporting

* Provide ongoing technical support to global distributors and technicians

* Liaise with internal and external suppliers regarding product enquires and issues

* Continuous testing and making recommendations regarding products

* Testing of new equipment and products

* Ensuring all queries are dealt with in a timely manner

* Providing information and reports by collecting, analysing, and summarising product issues

What will you need to have and do?

* Always represent our Core Values: Excellence, Resourceful, Innovation, Understanding and Integrity

* Confident and decisive in judgement

* To take a hands-on approach to work

* Ability to work in, and adapt to, a rapidly changing environment

* Ability to see things through from development to completion

* Excellent commercial and industry awareness

* A drive for time bound completion of tasks

* Confidentiality in processing sensitive data

* Excellent IT skills

* Demonstrate a high level of attention to detail and the ability to prioritise workload

* Strong written and verbal communication skills

* Critical thinking, analytical and problem-solving skills

* Proven ability to meet deadlines and work with strict timescales

* Willing to travel internationally, possibly at short notice on a regular basis

* Experience within Electronics and Mechanical Engineering industries

* Previous experience in software and controls

* Experienced within the air conditioning (or similar) industry would be ideal/desirable

* Previous experience in training would be desirable

What will you get?

A competitive salary

25 days holiday + bank holidays

Commitment to your Personal & Professional Development

Contributory Pension

Most of all you will be a part of the Inivos Family, who are a team of motivated and inspiring individuals wanting to play their part in changing the industry and making a difference.

Ready to apply?

Does this role sound like you? Are you the driven, resourceful type who goes above and beyond to get results? Then apply today

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