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Incident Manager
US-GA-Alpharetta, GA
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Detailed Job Description:

Excellent Communication Skills ability to work at all levels with in organization. This role would also require to engage and communicate with Sr. Leaders (MDs and Eds)
Project Management This person will be required to manage issues and associated action items to closure. So this position will require ability to manage multiple work streams
Stakeholder Management / Collaboration This position will require to manage technology & business stakeholders and coordinate issue resolution
Incident Management Ability to manage active incident / maintain composure during his pressure situations
Conduct Post mortems Familiarity with various Root cause analysis techniques. lead & conduct incident post mortems
General Understanding of technology trends, infrastructure components, reporting tools
Familiarity with ITIL frameworks

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East Brunchwick, NJ
East Brunchwick, US 08816
Phone: (800) 693-8939

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