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Service Support Administrator
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Job Description: The role of the Software Licensing & Compliance Administrator is to coordinate the tracking, renewal, and initial purchase of hundreds of software applications for Health and Human Services. This person should be (or work to become) an expert with various styles of licensing and end user license agreements (EULAs They will be involved with assisting customers to choose the most-appropriate State-supported software to meet their needs or work toward a new purchase or contract if a new solution is warranted. The role includes overseeing technology spending, managing a repository of applications, and ensuring licensing compliance. The position will coordinate with the Office of the CIO as well as a multitude of technology vendors, so communication and follow-up will be key skills. Required: At least 3 years experience with software procurement and/or licensing, At least 3 years experience with Microsoft Excel

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