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Job Title: Training Specialist (Only USC Please Don''t share any
Location:
US-VA-Richmond
Jobcode:
3554479
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(Only USC Please Don't share any other we only looking at USC ) Remote role C2C works Job Title: Training Specialist Responsibilities: Specific Roles and Responsibilities for the FDA Training Specialist position include but are not limited to: Help analyze stakeholder training needs and identify all the nuances of the system impact on the stakeholders. o Work with stakeholders to gather requirements for training, communication, and change management needs. o Work with project lead to identify the training needs. Provide recommendations for an effective learning strategy. o Provide input and assistance in the development of the overall training strategy and change management plans, as needed. Gain subject matter level expertise of the system and business process, through independent research and collaboration with others. o Learn how to quickly navigate new systems, understand how they work, and translate that into user-friendly language. o Swiftly grasp complex business processes and workflows and integrate that understanding into instructional material. o Proactively provide feedback on tools and process improvement opportunities to internal teams. Create innovative, engaging and effective instructional materials with a focus on helping people use software to complete their daily tasks. o Materials include, but are not limited to: help videos, instructor-led training courses, user guides, tip sheets, wiki pages, informative emails, etc. o Elicit feedback on materials and collaborate on incorporating feedback. o Write in a user-friendly and system accurate way. Deliver trainings to stakeholders on new and evolving systems. o Training methods include in person, remote, and hands-on. o Clearly communicate business purpose as well as system instructions. o Deliver training presentations clearly, effectively, and professionally. Write communication materials highlighting system changes, benefits, etc. to inform impacted stakeholders. o Write in different styles to engage, inform, or train stakeholders. o Write clear, effective and concise communication materials. Assist in developing criteria for evaluating effectiveness of training activities. o Coordinate the follow-up of training events and the administration of surveys and reports. Qualifications: Minimum of 3-5 years of experience developing instructional materials, technical writing/editing, and teaching in an adult environment. Solid expertise using MS Office products. Excellent oral and written communication skills with a proficiency in writing, editing, proofreading, and formatting of user-friendly, customer-ready materials. Excellent presentation skills with experience or interest in providing instructor-led trainings. -

XenInfotech

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