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Pathways Operations Manager (multiple positions available)
US-IL-Crest Hill
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1. Responsible for budgetary, people development, and operations objectives for a Sort Center.
2. Manage and lead a team of Area Managers, coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Sort Center.
3. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes.
4. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Sort Center to meet and exceed business plan.
5. Responsible for the overall safety, quality, performance and customer experience of Inbound and Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
6. Set and clarify requirements and expectations for Area Managers.
7. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments.
8. Leverage Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
9. Ensure that best practices are shared across all departments, shifts, and among the network.

Qualified applicants should apply at: (link removed) Job ID: 2109492.

Amazon Services LLC
P.O. Box 81226
Seattle, WA 98108
Phone: 2062661000

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