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Automation Team Lead
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What can you expect?

The Automation Team Lead will be responsible for managing a team of IT process automation specialists based in various locations around the globe

The successful applicant will be responsible for the delivery of automation solutions for the Platform Operations group.Reporting into Global Head of AI Operations, the Team Lead will be responsible for the assessment, design, and development of IT infrastructure automation solutions across a wide range of technologies

This senior role will also have input to the strategic direction for automation of infrastructure operations processes within the team, as well as entoring of other team members

During your first 3 to 9 months you will be coached on our automation toolset, including Microfocus Operations Orchestration and WSO2 Enterprise Integrator

The chance to develop your career within a large global organisation that is incredibly passionate about how it works and cares for their clients across the world

Location We offer full working from home flexibility for anyone based in the UK or you can choose from hybrid or office based working

What you will be rewarded with?

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Generous Family Leave including:6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave option

To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary

We will rely on you to:

The Automation Team Lead will lead and develop a team of automation professionals

Liaise with process owners in defining automation requirements and prioritising backlogs

Work with team members to develop existing skillsets and ensure an adequate spread of knowledge across the team

Manage the automation toolsets and environments used by the team

Ensure that all development is done with security in mind, and that operational risks are minimised at all times

Transition the team to working in a more Agile-delivery focused way

Develop an automation governance process where development priorities are set

This is a hands-on role that will be a mix of development and people management, and is ideal for a candidate who likes to balance technical and management responsibilities, or for a skilled coder who it looking to expand into a team lead role.

What you need to have:

Extensive experience working in development, IT process automation or orchestration

Must be very comfortable working with RESTful APIs, and capable of getting to grips with new product APIs

Must have strong SQL Server skills, as most of our processes interact with database back-ends

Our main development tool is Microfocus Operations Orchestration.Familiarity with this tool is highly desirable, but not essential as full training will be provided.Knowledge of similar tools such as Ansible or vRealize Orchestrator would also suffice.

PowerShell skills are desirable, or strong knowledge of a procedural programming language like Python or JavaScript

Familiarity with Robotic Process Automation, ideally Blue Prism, is desirable

Experience of working with ServiceNow and the ServiceNow REST API is highly desirable

The ideal candidate must be very comfortable in getting to know new technologies, researching how they work and developing knowledge of those technologies within the team

What makes you stand out:

You will have a genuine interest in people development and mentoring

Expert level knowledge and demonstrable experience in an IT process automation or orchestration tool is highly desirable

Having very strong software and infrastructure technical skills and being someone who enjoys learning and applying new technologies, solving problems, and finding innovative solutions
Marsh McLennan(NYSE: MMC) is the worlds leading professional services firm in the areas ofrisk, strategy and people. The Companys 83,000 colleagues advise clients in 130 countries.With annual revenue of nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshadvisesindividual and commercial clients of all sizes on insurance broking and innovative risk managementsolutions.Guy Carpenterdevelops advanced risk, reinsurance and capital strategies that help clientsgrow profitably and pursue emerging opportunities.Mercerdelivers advice and technology-drivensolutions that help organizations redefine the world of work, reshape retirement and investmentoutcomes, and unlock health and wellbeing for a changing workforce.Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, (link removed), follow us onLinkedInandTwitteror subscribe toBRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.
We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process.We welcome candidates to contact us at (e-mail removed) to discuss any specific needs.

Marsh McLennan

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