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IT Security Analyst needs Associates degree and two years of computer technology-related work experience or an equivalent combination of education and experience
IT Security Analystrequires;
A working knowledge of basic hardware and software products and problem-solving/troubleshooting skills
Knowledge of the latest technologies obtained by attending training and conferences
Internet Computing: Basic
Mainframe Computing: Basic
Data Access and User Administration: Basic
Data Security: Basic
Development Requirements Definition: Basic
Network Security: Basic
Security Risk Management: Basic
Systems Security and User Administration: Basic
Systems Security Maintenance: Basic
Systems Security Policies and Procedures: Basic
Systems Security Testing and Auditing: Basic
Information Security Technology: Basic
IT Security Analystduties:
Provides basic maintenance and support on all phases of security access requests; generally assists on projects less than 10 percent of the time and is typically involved in less complex tasks (limited in scope, short in duration); acts mainly as a team member
Troubleshoots basic issues/problems; depends heavily on checklists as guides; documents solutions and provides on-the-spot training to clients when required
Assists in the development of solutions for information security improvements
Provides support on all basic access requests and escalates problems appropriately; monitors and maintains ownership of work orders to ensure problem resolutions
Maintains problem-tracking logs, identifies patterns, and communicates the existence of patterns in tracking logs to management
Maintains service level agreement targets and ensures that requirements are met or exceeded; ensures that clients follow appropriate service procedures
Interacts with clients in a courteous and professional manner to foster customer relations
Performs other related duties as required
Global Channel Management, Inc
