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Hardware Technician
Location:
US-PA-Pittston
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Hardware Technician

6 Months CTH

Pittston, PA (ONSITE ROLE)

IN PERSON INTERVIEWS REQUIRED

Shift: 1st and 2nd

Job Requirements

Education/Experience

  • Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience.
  • A+ Certification preferred
  • Computer hardware repair or computer support experience
  • Help Desk/Call Center experience preferred
  • Skills
    • Excellent oral and written communications skills
    • Excellent problem solving and troubleshooting skills
    • Experience in troubleshooting current Microsoft operating systems and Office applications
    • Basic network knowledge of networks and network systems

    Competencies
  • Accountability: Strives to take appropriate action in all aspects of work. Accepts personal responsibility to set expectations and meet commitments / objectives, which requires us to stay focused, work independently and as team as well as set our own personal standards. This includes taking responsibility for our schedules, attendance and punctuality.
  • Adaptability: Adjusts to new conditions, work situations and responsibilities. Welcomes the opportunity to learn new tasks and accepts feedback positively.
  • Communication: Clearly conveys key messages, written and verbally. Recognizes when a miscommunication has occurred and acts to correct it. Holds crucial conversations, when required, in a professional and productive manner.
  • Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
  • Quality: Completes work that is attentive to detail and accurate. Displays a commitment to excellence by continually looking for improvements.
  • Teamwork: Works together to achieve common goals. Actively listens, cooperates and encourages open communication as well as the sharing of knowledge. Remains open-minded and willing to entertain others' ideas. Regularly solicits constructive feedback, builds consensus, and asks well thought out and well prepared questions. Engages appropriately when in disagreement and pushes back respectfully and in a spirit of good faith cooperation.
  • Working Relationships

  • Maintain inter-department relationships to resolve client issues
  • Effectively communicate with both internal and external clients
  • Develop communication and working relationship with Supervisor
  • Physical Demands and Work Environment
    • The physical demands and work environment characteristics described here are representative of those that an associate encounters and/or must successfully complete in order to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    • While performing the duties of this job, the employee is frequently required to sit, talk and hear. The associate is occasionally required to stand and walk. Occasionally, the associate may need to lift and/or move up to 20 pounds. The noise level in the work environment is usually moderate.

    SOFTHQ INC

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