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Summary
Seeking experience candidates that will be responsible for handling client incoming and outgoing mail/packages.
Producing copy/print & scan request for clients. Answering client concerns via phone and emails. There is no extensive walking, standing or lifting.
No lifting above Ricoh standard of 50#.The skills seeking are Someone with Customer service and copy/print production experience.
Preferably in legal professional setting
Dress code is Business casual. Sneakers are ok but must be all Black.Report to Nelson Mullins
- 1 Financial Center 37th Floor, Boston, MA 02111
***Shift timings***
8:30 am to 5:30 pm (Mon to Fri)
Job Type: Temp to engage
Roles & Responsibilities
Provides exceptional service within a Legal office/environment by greeting/assisting all visitors and answering and handling incoming calls for the customer/business.
Also performs administrative duties as necessary.
Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times.
Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.
Engages in company and community service events or firm initiatives, philanthropies. - Performs light clerical/admin asst duties: Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
Prepares documents, maintains files and calendars, schedules appointments and meetings as required. - Prepares legal documents and correspondence from draft or dictated text as required. - Manages calendars and assists in meeting deadlines as required.
Provides light housekeeping duties, maintaining an organized work space. - Provides value added services as approved by Site Manager/Supervisor.
Builds professional relationships with clients as well as employees within the firm.
Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.
Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.
Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm.
Monitors whereabouts of attorneys and staff in order to appropriately handle telephone calls, visitors and/or questions.
Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc. - Maintain professional appearance and cleanliness of firm lobby.
Orders supplies when necessary, organize supply room, supply closets etc. - Performs light hospitality when necessary, coffee, water, order food, drinks. - May be responsible for assisting with issuing and keeping track of customer property (ID badges, cellular phones, phone/address book, Company directory, etc.). - Performs other duties as assigned.
Minimum Qualifications
Typically Required: -
High school diploma required.
- Two years of related business experience preferred, strong preference for Admin experience particularly in a law firm/legal environment.
- Associate Degree or Bachelors degree preferred.
- MS Office Suite experience, specifically Word, Excel and Power Point.
- Excellent customer service skills and detail oriented.
-Ability to handle multiple tasks simultaneously.
- Demonstrated organizational and communications skills.
- Proactive attitude
Required Skills
greeting/assisting
receptionist
Ricoh
