Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.

*MUST BE LOCAL TO METRO ATLANTA*
*THE TAX CLEARANCE LETTER COMPLIANCE ITEM, IS DUE AT THE TIME OF CANDIDATE SUBMISSION* (pls review the compliance tab on how the candidate can obtain this letter)

Job Summary:
Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems. Supports the user community in the use of functional business tools and support systems.
Qualifications:
Bachelor's degree in a related field from an accredited college or university OR Associate's degree in a related field from an accredited college or university AND Two years of related experience
OR Two years of experience at the lower-level IT Business Analyst 1 or position equivalent.

Duties include but are not limited to:
Creating requirements and specifications for business solutions
Collaborating with team members to collect, analyze, and evaluate information from multiple sources including
Presenting findings and recommendations to stakeholders
Writing and documenting business requirements, functional requirements, and design specifications
Creating test plans, test cases, and test scripts to validate business requirements
Testing and/or coordinating testing of new installations or upgrades
Consulting with vendors or technical staff to ensure that functionality of automated system is consistent with adherence to laws, regulations, and best practice by user standards
Utilizing effective written and verbal communication skills.
Organizing work, determining objectives, and setting priorities to manage own time and workload effectively.

The Essentials:
The following knowledge, skills, and experience are required for consideration
Demonstrated experience researching system/user problems using various analytical and research techniques
Proficient computer skills to include the use of Microsoft Word, Outlook, Excel, & PowerPoint
Resilience: Demonstrated consistency in displaying the ability to adapt to changing circumstances while at work
Accountability: Ability to accept responsibility for one s actions with honesty and integrity, while maintaining credibility and remaining committed to organizational success
Customer Service: Ability to appropriately address internal & external customer issues while respecting business needs
Results Orientation: Ability to meet deadlines and achieve performance goals, while focused on efficient & effective problem resolution
Excellent verbal and written communication skills

The Preferred:
The following knowledge, skills and experience could give you a performance advantage
Experience with system change request testing and data creation
Knowledge of Income and/or Business taxes
Project management skills with the ability to administer multiple projects
Good interpersonal skills and communication with all levels of the organization
Well-developed organizational and time-management skills
Ability to multitask, prioritize, and manage time efficiently
Ability to analyze problems and strategize for better solutions

DOR will conduct a background check on all candidates considered for the position. Individuals must be compliant with Georgia tax obligations.
Individuals having any overdue and unpaid taxes, or any felony convictions (no matter how long ago) will not be offered the position or hired.
All employees will be fingerprinted.
*Candidate MUST be local to Metro Atlanta*
*Tax Clearance Letter, due at the time of submission* (pls review compliance tab for instruction on how the CANDIDATE must obtain this letter)


Required/Desired Skills