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Field Service Tech
US-NJ-Somerset - 08873
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Field Service Tech needs & electronics accompanied with technical concepts experience
Field Service Tech requires:
 Knowledge of computer science & electronics accompanied with technical concepts, practices and procedures to a wide variety of assignments.
 High School Diploma
 Flexible schedule
 Ability to work nights, Week-ends &/or Holidays
 Must be a Team Player.
 Electronics experience required
 Military or Technical training or equivalent work experience in the Field of Computer Science and electronics.
 This will be a temp to permanent opening for the right candidate

Field Service Tech duties:
 Maintain Ticket Vending Machines & Ticket Operator Machines on a Monthly & Quarterly basis or as needed to include.
 Works on light to moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware, software, equipment problems with general oversight on more complex assignments.
 Detect & Resolve Component wear & tear.
 Provide quick response to Work Orders sent via Work Order Management System.
 Troubleshoot & Resolve Machine Hardware electrical, electronic, communication, & functionality related issues for resolution and maximum uptime on new & existing systems.
 Interface with Various IT departments to resolve software issues detected internal or external to TVMs/TOMs.
 Assist in training new hires
 Keep inventory of replacement parts, tools & cleaning supplies within a company assigned Vehicle or Local storage location.
 Communicate regularly with Customer Care Department to resolve Work Order Issues and/or report new issues via company assigned mobile phone.
 Uses standard hand tools and technical manuals.
 May be floating or stationary.

Ella Francis
Global Channel Management, Inc.
3961 Floyd Raoad
SUITE 300377
Austell, GA 30106
Fax: 6784026406
Phone: 6784026444

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