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Workday HR Information System Analyst - Mid Level (Remote)
US-TX-San Antonio
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Purpose of JobWe are seeking a talented Workday HR Information System Analyst Mid Level for our San Antonio, TX facility. This position may also have the option of working remotely in the U.S.

The candidate selected for this position is going to work with the HR Information Systems Team, the HR Information Technology Team, and HR functional areas (mainly Talent Acquisition) to deliver and support capabilities in USAAs core HR systems, primarily Workday.

Serves a point of contact or a proficient knowledge resource for HR business projects involving the development, implementation and testing of systems modifications. Responsible for researching, analyzing, troubleshooting and resolving issues that impact data quality and integrity. Collaborates with management in enhancing the HR infrastructure by providing input towards HR Information Solutions solutions. Assesses overall project and operational risk and develops mitigation plans.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.


Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.
We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.


Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

Follows written risk and compliance policies, standards, and procedures for business activities.

Leads and facilitates moderately complex HR business projects involving systems and/or business processes to obtain business goals and operational objectives with oversight from senior team members or management.

Assists with assessing overall project and operational risks and participates in the development of mitigation plans.

Organizes and facilitates working teams guiding them in development and delivery of work products.

Researches, analyzes, troubleshoots and resolves issues related to system modifications and/or data integrity.

Responsible for data quality and integrity by ensuring system output is monitored and interfaces and systems are validated.

Partners with the IT community or vendor customer service as necessary to assist customer in resolving system and/or data issues.

Partners with clients to document and understand requirements; this may include, but are not limited to, business requirements, use cases / user stories, functional requirements, configuration requirements, data and reporting requirements, test case development and integration requirements.

Remains current on HR system and data practices in order to implement new ideas as well as leverage system technology for operational effectiveness.

Minimum requirements:

Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

4 years of Human Capital Management (HCM) application support and development experience, including system configuration in a mid-large sized work environment.

Detailed knowledge of one or more HR business functions (Staffing, Compensation, Payroll, Employee Relations, Leadership and Professional Development, Benefits, and Workforce Analytics).

Demonstrated success consulting with team level customers to understand their business needs and offering technology solutions.

Proven ability to critically evaluate information gathered from multiple sources, reconcile conflicts, evaluate options and propose solutions to complex issues.

Preferred experience:

Experience configuring Workday Recruiting.

Demonstrable understanding of Workday core HCM.

Experience with HR Systems integration.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $72,900.00- $131,400.00*
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential:
Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium:
will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

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USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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