Responsibilities:

1. Technical Expertise:

• Demonstrate proficiency in security protocols, IT systems, networking infrastructures, and database systems.
• Stay up-to-date on the latest developments and trends in the IT industry.

1. Project Management:

• Manage multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
• Collaborate with inter-disciplinary teams to design and implement effective IT solutions.

1. Communication:

• Effectively communicate complex technical information to non-technical stakeholders.
• Collaborate with end-users to understand their needs and provide user-friendly solutions.
• Contribute to the creation of clear and concise documentation for systems, processes, and troubleshooting guides.

1. Troubleshooting:

• Identify and resolve technology problems promptly and efficiently.
• Conduct root cause analysis to prevent recurring issues and improve system stability.

1. Adaptability:

• Embrace and adapt to new technologies, frameworks, and methodologies as they emerge.

1. Customer Service:

• Provide excellent customer service by addressing end-user issues with empathy and efficiency.

1. Time Management:

• Effectively manage time to handle multiple tasks and projects without compromising quality.

1. Continuous Learning:

• Stay informed about the latest industry trends, technologies, and best practices.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as an IT Engineer or similar role.
• Strong knowledge of security protocols, IT systems, networking infrastructures, and database systems.
• Project management experience, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, with the ability to convey technical information to non-technical audiences.
• Proficient troubleshooting skills and the ability to analyze and resolve complex technical issues.
• Adaptable and willing to learn new technologies quickly.
• Customer-oriented mindset with good interpersonal skills.