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Customer Service Representative
Location:
US-CA-Concord - 94520
Jobcode:
01J2KN211GQDSKYJB3AVRNFQQG
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We are looking for a Guest Services Associate who:


- Provides first-class service


- Is professional with high-profile guests


- Enjoys working in a team


- Loves to travel and appreciates luxury


- Seeks growth and earning opportunities


Day-to-Day Responsibilities:


- Greet guests and provide high-level customer service.


- Address guest inquiries and resolve issues promptly.


- Handle bookings and reservations accurately.


- Update and confirm guest information.


- Coordinate pickup and drop-off of rental vehicles.


- Keep guests informed about rental details.


- Promote and sell additional services and upgrades.


- Process payments accurately.


- Maintain records of guest interactions and transactions.


Qualifications:


- Valid drivers license


- 1-2 years of driving experience


- 21+ years old


- Sales and customer service experience


- Excellent communication skills


- High school diploma or GED


Benefits:


- Medical, dental, and vision insurance


- Life and disability insurance


- Employee assistance and wellness programs


- 401(k) retirement plan


- Paid vacation and holidays


- Employee discounts and perks

Lantana
550 Sally Ride Dr, Concord, CA 94520, USA

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