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Sr Legal Receptionist & Switchboard | 27671
Location:
US-GA-Atlanta
Jobcode:
LS269683
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Summary

This is a DLA Piper position. 

Looking for someone to sit at the front desk of the law firm, so hospitality and reception skills are important. 

This position will include restocking beverages, tending to the reception area, surface level cleaning, scheduling meetings, entering time, occasionally entering billing, setting up conference rooms and coffee for meetings. 

The manager would like to see candidates with reception experience in a law firm, switchboard/reception experience is great as well as customer service skills. 

This job will mostly require sitting down, however, the candidate should be able to lift up to 50 pounds per Client's standards.

***Shift timing***

8:00 AM to 5:00 PM (Mon to Fri)

Job Type: Temp to Engage

Requirements

Requires high school diploma or GED and1-2 years of related work experience. 

Minimum of 2 years experience in legal industry is highly desired. 

ABILITY TO PROVIDE AN EXCELLENT CUSTOMER EXPERIENCE, UTILIZING STRONG CUSTOMER SERVICE, PERSONAL AND COMMUNICATION SKILLS. 

Some related copy job experience is preferred. 

May require valid drivers license and minimum levels of auto insurance coverage per Ricoh. 

Working knowledge of copier and other related equipment and repair is preferred. 

Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow. 

Requires knowledge and understanding of shipping/receiving procedures. 

Basis electronics knowledge is preferred. 

Possesses ability to work independently and flexibly to complete projects. 

Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. 

Possesses ability to comprehend instructions concerning mail delivery. 

Possesses troubleshooting and problem solving skills. 

Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. 

Possesses excellent customer relations skills and excellent verbal communication skills.

Responsibilities

Provides exceptional service within a Legal office/environment by greeting/assisting all visitors and answering and handling incoming calls for the customer/business. 

Also performs administrative duties as necessary. 

Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services. 

Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.

Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times. 

Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level. 

Engages in company and community service events or firm initiatives, philanthropies. 

Performs light clerical/admin asst duties: Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required. 

Prepares documents, maintains files and calendars, schedules appointments and meetings as required. 

Prepares legal documents and correspondence from draft or dictated text as required.

Manages calendars and assists in meeting deadlines as required.

Provides light housekeeping duties, maintaining an organized work space. 

Provides value added services as approved by Site Manager/Supervisor.

Builds professional relationships with clients as well as employees within the firm. 

Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture. 

Understands firm culture and expectations in regards to greeting clients and other visitors to the firm. 

Maintain proper visitor and guest security procedures as laid out by Client and the firm.

Monitors whereabouts of attorneys and staff in order to appropriately handle telephone calls, visitors and/or questions. 

Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.

Maintain professional appearance and cleanliness of firm lobby.

Orders supplies when necessary, organize supply room, supply closets etc. 

Performs light hospitality when necessary, coffee, water, order food, drinks. 

May be responsible for assisting with issuing and keeping track of customer property (ID badges, cellular phones, phone/address book, Company directory, etc.). 

Performs other duties as assigned.

Ricoh

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