Note:
Primary Skills: Program Management
Location: Remote
C2C: Yes
Duration: Long Term
Visa: Any

Positions Contributions to Work Group:
In this role, youll help make our Design System adoption team more effective by applying process improvements, facilitating UX and cross-functional teamwork, assisting with cross-product component request prioritization, and driving design work forward from strategy to implementation.
The Design Program Manager role is critical to creating a faster, more consistent design experience. You will have the unique opportunity to drive adoption and implementation of our design system, ensuring that its simple, streamlined, and efficient.
Youll collaborate with, communicate with, and support various external product teams, to deliver the highest level of trust-building and strategic counsel help, ensuring quality and efficiency across their portfolio.

Typical task breakdown:
Designing and facilitating processes to track and communicate progress across the program of work, ensuring teams are on track.
Help define roles and responsibilities and facilitate decision-making, surface risks and challenges, and help resolve blockers.
Drive the overall system roadmap: helping teams define scope, deliverables, and schedules, and coordinating release planning across multiple teams for multiple stakeholders
Create and socialize processes for how designers and engineers will adopt and contribute to the system
Organize roadshows and trainings on the design system to our product teams
Define and track KPIs to monitor the success of the design system product and find creative ways to help the system teams connect with their objectives.
Enable continuous improvement during the project, ensuring insights are captured, shared, and integrated
Maintain high-level familiarity with the design system and work across product teams to evangelize the design systems value and engagement model.
Provide operational strategy for sophisticated problems associated with a growing organization and limited design resources.
Supervise and continuously communicate project status with team, collaborators, and senior management.
Schedule and facilitate kickoffs, internal and cross-functional design reviews, standups, retrospectives and handoffs with engineering
Provide design enablement guidance as a strategic partner to help teams in design system adoption
Lead or collaborate with UX team in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes
Uphold UX standards and best practices and help identify areas for improvement

Interaction with team:
Collaborate easily with Designers, Researchers, Writers, Engineers, and Product Managers and can facilitate decisions and resolve issues respectfully.

Education & Experience Required:
College Degree required
7+ years exp required in this capacity

Required Technical Skills
7+ years as a UX/Design Producer, UX/Design Program Manager, Project Manager, or validated experience in a product focused organization, design consultancy or creative agency
Experience leading UX projects with various project management methodologies (Agile, Waterfall, etc.), with a passion to drive towards more agile practices
Experience managing workflows, project plans and driving execution
Knowledge of design process, design thinking, and user-centered design approaches
Excellent written and verbal communication and strong meeting facilitation skills
Ability to convey business needs through design objectives to key stakeholders
Experience advocating for UX within groups of cross-functional collaborators
It is essential you have extensive experience working in program management roles working with both design and engineering teams. Experience working with large design teams (20+) is especially key.
You have a background and experience in delivering products to market.
You understand the role of design systems in large product companies. Ideally you have managed teams who have set one up or have worked with teams who are active users of a system.
You have experience running large, cross-functional programs and can easily communicate status at a moments notice.
You're flexible and use your judgment to apply the model and approach that best fit with the context.

Required Soft Skills
Attention to detail
Excellent communication skills.