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SAP L1 Support MM Location: US-KS-Arkansas City Jobcode: WJ553809 Email Job
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Job Description: We are seeking a highly motivated and detail-oriented SAP Level 1 Support Engineer to join our dynamic team. The ideal candidate will have a strong understanding of manufacturing, repair, or warehousing functions, as well as experience with SAP or ERP systems. This role requires excellent communication and problem-solving skills, and the ability to work effectively with teams across various time zones, geographies, and cultures. Key Responsibilities: Provide Level 1 support for SAP system, addressing and resolving end-user issues Collaborate with L2 and shop teams in resolving end-user issues Communicate effectively with users to understand their issues and provide timely solutions Document and follow standard operating procedures for support activities Continuously learn and stay updated with the known problems and solutions Qualifications: Good understanding of manufacturing, repair, or warehousing functions Experience with using, implementing, or supporting SAP or ERP systems Excellent communication and inter-personal skills Strong problem-solving skills. Ability to work with teams across time zones, geographies, and cultures. Ability to follow standard operating procedures Ability and willingness to learn Preferred Qualifications: SAP knowledge Experience working in manufacturing, repair, or warehouses Experience in end-user tech support
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