Senior Business Analyst within our NYC Office of Technology and Innovation (OTI) Team, located in New York City, NY.

This position is 100% located at MetroTech Center in Brooklyn, NY.

35 hours a week

Key Responsibilities:

• Manage the implementation and execution of the requirements management process, including elicitation, analysis, and verification of requirements.

• Validate test cases properly map to requirements in the Requirements Verification and Traceability Matrix; ensure testable verifiable requirements are accounted for throughout all test phases of the NG9-1-1 program.

• Validate test procedures are comprehensive and accurately execute their associated test cases; provide real-time feedback on test procedures during vendor dry-runs and execution of the various test phases of the NG9-1-1 program.

• Effectively and accurately communicate relevant project information to the client, project team, and executive level.

• Partner with Agencies to develop effective User Acceptance Test scripts

Mandatory Qualifications:  CANDIDATE MUST MEET ALL AND BE DOCUMENTED IN THE RESUME

• At least 12 years of experience as a Business Analyst

• Requirements Elicitation: Conducting interviews, workshops, and surveys to gather business requirements. Using various techniques (brainstorming, use cases, etc.) to elicit comprehensive requirements.

• Testing and Validation: Participating in the validation and testing of developed solutions against requirements. Ensuring that deliverables meet the specified criteria.

• Documentation: Writing clear and detailed requirement documents. Creating use cases, user stories, and process flow diagrams to articulate requirements.

• Data Analysis: Analyzing data to support requirements and decision-making.  Proficiency in tools like Excel or specialized data analysis tools.

• Tools and Techniques: Proficiency in using requirement management tools (e.g., Jira, Confluence). Knowledge of modeling tools for creating diagrams (e.g., Visio).

• Proven experience in defining requirements for solutions with multiple stakeholders

Desired Qualifications: 

• Requirements Documentation: Creating clear and comprehensive requirements documents.

• Collaboration: Working effectively with cross-functional teams.

• Learning Agility: Willingness and ability to quickly learn new concepts and technologies.

• Knowledge of public safety environments and/or experience working with NYC government

• Knowledge of the workings of police, fire, EMS and health and human services organizations