Job Role: Customer Service/Inside Sales Representative

Job Location: Jersey City, NJ 07307

Shift: Flexible

Role: Full-time, on-site position

Pay rate: $22/hr-$24/hr

Must have: Retail and Inside Sales (Face-to-face Sales) experience.



JOB DESCRIPTION:

Welcoming & greeting customers

Answering questions through three channels: in person, via email, or over the phone

Providing product recommendations as well as guiding customers to spec items for their
needs in person and over the phone

Processing sales orders for special orders

Processing payments

Operating cash registers as well as our own computer system for inventory

Checking inventory/ making requests for items to be transferred from our second location

Updating customers on order status

Organizing inventory/ restock of shelves

SKILLS REQUIRED:

·Retail Management

·Inventory Optimization (JIT, SAP, ERP, MRP)

·Supply Chain & Logistics Coordination

·Procurement & Vendor Management

·Sales & Revenue Growth

·Data Analysis & Reporting (Excel, Pivot Tables, VLOOKUP/HLOOKUP)

·Team Leadership & Training (Coaching, Performance Management, Process Improvement)

·Financial & KPI Analysis

·Customer Relationship Management (CRM)



OTHER DETAILS: Looking for a motivated, experienced inside sales & customer service associate for sales of uniforms and accessories to Public Safety Personnel. The right candidate must be energetic and outgoing. Dependability is a must! Must have previous sales experience dealing with customers one-on-one in a fast-paced retail environment. Up to date computer skills.

English speaking and understanding required for safety purposes.

Thank you!