Junior Data Analyst 100% Remote Job Description:Bachelor's Degree and experience with MS Excel with 1-3 years of Data AnalysisExperience analyzing Networking phone data a plus but not required so will consider if haven't done thisExperience using Cisco Call Manager a plus but not requiredCandidate will be working on phone data analysis for TxDOT locations across the state. Datasets will be extracted out of Cisco Call Manager and analyzed for recent use and flagged for non-use. Then the datasets will be sent to selected points of contact to review their reports and gain approval to remove underutilized or non-use records. Datasets will be shared with Network engineers to enter VoIP tickets into TxDOTNow. Audits will be conducted after tickets are completed to be certain tickets were actioned correctly. Monthly invoices will also need to be analyzed for accuracy. These are large datasets, so knowledge of the AI tool, Co-Pilot, is helpful or can be taught to analyze up to 16,000 records.Minimum Years of Experience, Skills, and Qualifications1-3 years of Data Analysis/Report Writing Experience with MS Excel and Bachelor's DegreeCollege graduate with good Microsoft Excel skills. Needs good analytical skills and attention to detail. May work with TxDOT point of contacts to analyze and validate the phone data for their site