Client Profile: This company assist different organizations to increase their performance by providing resolution and services in technology, operation and strategy. They are serving more than 38 years here in the Philippines.

Position: Customer Service Agent (Open for Non-Bachelor Degree)
Company Industry: BPO Company
Location: Cubao City
Postal Code: 1100
Salary Offer: Php15,000-Php30,000
Work Schedule: Shifting Schedule
Work Set Up: Work Onsite

Benefits:
✨Health Insurance (HMO)
✨Life Insurance
✨Maternity leave
✨Paternity leave
✨Loyalty Gift
✨Christmas Gift
✨Night Differential if applicable
✨Allowances
✨Company-sponsored trainings, upskilling, and certification
✨Flexible Working Arrangements
✨Healthy and Encouraging Work Environment

Job Requirements:
✨Open for High School graduate and College Undergraduate
✨With at least 6 months experience in customer service
✨Willing to work onsite in Taguig
✨Amenable to attend face to face interview
✨Can start as soon as possible

Job Responsibilities:
✨ Assist customers with product and service inquiries in a courteous and efficient manner.
✨ Resolve complaints by identifying issues and providing timely, effective solutions.
✨ Enhance customer satisfaction through clear, empathetic communication and proactive problem-solving.
✨ Maintain accurate customer records by updating accounts and organizing relevant documentation.
✨ Support team initiatives and perform additional tasks to ensure smooth operations.

Recruitment Process: (Face to face)
✨HR Interview
✨Second Interview
✨Final Interview
✨Job Offer

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