The role of a Service Reliability Engineer (SRE) Project Manager is a hybrid position that combines the technical expertise of ensuring system uptime and performance with the leadership skills of managing
projects. This individual is responsible for driving initiatives that enhance the stability, scalability, and resilience of services and infrastructure.

Key Responsibilities

A professional in this combined role typically balances technical
oversight with project and people management.

Reliability & Operations: Leads efforts to maintain and improve the
reliability and availability of systems and services, often by
treating operations as a software problem. This includes defining and
measuring Service Level Objectives (SLOs), enhancing observability
(monitoring and alerting), and leading incident response and
post-mortem processes.

Project Management: Plans, executes, and manages site-level capital
and maintenance projects, ensuring they meet scope, schedule, and
budget targets. This involves coordinating cross-functional teams
(operations, development, vendors), developing documentation, and
leading project review meetings.

Automation & Tooling: Drives the development of tools and automation
to reduce manual tasks ("toil") and improve operational efficiency and
consistency (e.g., automated runbooks, CI/CD pipeline optimization).

Risk Management & Analysis: Conducts root cause analysis (RCA) of
failures, performs system studies (e.g., arc flash, load flow in
industrial settings), and develops engineering solutions to prevent
repetitive problems and mitigate risks to business operations.

Required Skills & Qualifications

Technical Expertise: A strong background in software engineering or
systems engineering, with proficiency in cloud platforms (AWS, GCP,
Azure), infrastructure as code tools (Terraform, Kubernetes), and
monitoring systems (Prometheus, Grafana).

Project Management Skills: Experience in managing engineering projects
from conception to execution, with strong organizational skills to
handle multiple projects simultaneously. PMP certification or formal
training is often preferred.

Leadership & Communication: Strong leadership skills to mentor teams
and foster collaboration across different departments. Excellent
interpersonal and communication skills are essential for synthesizing
demands and driving alignment between technical and business goals.

Education: Typically requires a Bachelor's or Master's degree in a
relevant engineering discipline (e.g., Computer Science, Electrical,
Mechanical).