Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.

Why Secur-Serv?
Company Car - can be used for personal usage
Paid training
Focused on professional growth (education, training, and advancement)
Expansive benefit options (medical, dental, vision, tuition reimbursement, etc.)
Great culture (actively supports community involvement, well-being program, employee referral program, etc.)

Position Summary
Our Field Service Technicians install, troubleshoot, diagnose, and make repairs to a wide range of hardware including printers, cash recyclers, document finishing equipment, office equipment, servers, PCs, and data communications equipment.

Essential Responsibilities
Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements.
Manages preventative maintenance schedule in a timely and efficient manner.
Assists other territories and technicians as needed which may include travel to other metropolitan areas.
Provide updates, status, and completion information to managers, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication.

Requirements
Associates degree (AA) or equivalent from two-year college or technical school preferred.
Two or more years related experience and/or training.
Secur-Serv provides training at the office in Omaha, NE, along with, access to a database of manuals and depot support personnel to call if additional support is needed.
Able to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments.
Valid and current state Driver's License.
Self-motivated and able to work effectively under minimal supervision
Ability to diagnose equipment operational errors and product failures.

Physical Demands
Regularly required to stand, walk, sit, talk, write, and hear.
Reach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn.
Frequently lift and/or move up to 25 pounds.
Occasionally lift and/or move up to 50 pounds
Must be able to meet all physical requirements up to eight hours per day.
Able to travel overnight 5-10%.