The Social Element is a marketing and advertising company that helps brands to form Genuine Human Connections through social media.

The Opportunity

We are seeking an experienced Account Director to join our team. In this role, you will be responsible for managing a portfolio of clients and ensuring that their social media needs are met(link removed) You will work closely with a talented team of social media enthusiasts to devise and execute effective social media campaigns that help our clients reach their social goals.

As our Account Director, you will be the main point of contact for our clients, building and maintaining strong relationships with them. You will need to have a deep understanding of social media platforms, marketing strategies, and advertising metrics(link removed) You will also be responsible for keeping up-to-date with developments in the industry and using this knowledge to inform and improve the work of the team within a leadership capacity.

Responsibilities

• Develop and maintain strong relationships with clients, acting as their main point of contact
• Plan, execute and manage social media campaigns for clients
• Work closely with the team to devise effective social media strategies
• Monitor and analyze social media metrics to improve performance and ROI for clients
• Manage client budgets and ensure campaigns are delivered on-time and on-budget
• Provide regular reports on the performance of social media campaigns to clients
• Develop and deliver presentations to clients and internal stakeholders

Requirements

• Proven experience in social media management within a client services position, preferably in an agency environment
• A deep understanding of social media platforms, marketing strategies, and advertising metrics
• Experience managing large-scale campaigns across multiple social media platforms
• Exceptional communication and relationship-building skills
• Strong account management skills and the ability to manage multiple assignments simultaneously
• Familiarity with data analytics and reporting
• A proven track record of achieving results for clients through social media campaigns.

Benefits

Please note these benefits are applicable to US employees only

100% Remote working

36 days of holiday (including the bank holidays)

Birthday off

Annual Occasion Day off for an important event

1 Volunteer day off

Paid Sick time off

Group Insurance Medical plans with generous employer contribution, including one plan that is employer covered

Dental and Vision plans

FSA & HSA Options, with employer contribution to HSA on select plans

401k with employer matching

Employer Paid Long-Term/Short-Term Disability

Enhanced family friendly policies

Career Break: After 1 year's service, can take between 4 weeks and 1 year unpaid leave.

Wellbeing Support

Flexible Fridays (Working half day)

The Hiring Process

The hiring process for this position will be made up of the following stages:

Initial Call with one of our Talent Team Members

First Interview with Managing Director and a Key Team Member

Task

Final Interview with CEO and a Key Team Member

Pre-hire Reference Check (this will be from past not current employers)

The Social Element Values

Work according to the company values

Do it Well

Be One Team

Do the Right Thing

Keep Pioneering

Make Them Smile

Our Diversity, Equality & Inclusion Commitment

We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you dont fulfil all the requirements, we encourage you to still apply wed love to hear from you!

How To Apply

If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we wont be able to process your application:

• Details of your professional experience within account management
• Details of your personal/professional experience in social media
• Why you are interested in being part of our team at The Social Element

***If you would prefer to submit your application in a different format, please feel free to get in touch with us at talent_tse@thesocialelement.agency and we will be happy to assist you in any way we can.

We are excited to receive your application!