Position Description

• May supervise clerical staff. Under general supervision, performs a variety of secretarial, technical, organizational and administrative activities to support the functions of the assigned Department; duties may vary according to work assignment. Maintains calendars, schedules meetings and appointments; prioritizes and resolves complex meeting schedules; coordinates meeting resources and travel. Prepares meeting agendas and presentation materials; takes and transcribes meeting minutes, and prepares summaries for distribution.
• Conducts and coordinates assigned projects and research studies; identifies and resolves problems; may coordinate the work of office staff. Composes correspondence and other documents on a wide variety of subjects requiring knowledge of the procedures and policies of the assigned Department; creates, edits and processes memoranda, legal and technical documents and other communications.
• Maintains department files and library; collects and compiles statistical data; develops and creates a variety of technical and statistical reports; updates manual and computer records and tracking systems; creates management reports.
• Maintains personnel and payroll files; researches files and computer databases; assures all administrative actions are in compliance with City policy, procedures and guidelines; utilizes the City computer systems to input, access, retrieve, and review confidential data.
• May assist in departmental budget and fee schedule development. May assist with departmental budget administration and monitoring. Resolves problems and customer service inquiries within scope of authority; screens and routes calls to appropriate individuals, takes and delivers messages.
• Provides advice and assistance to staff and customers on compliance with laws, rules and regulations. May supervise and review the work of Department staff. May serve as Notary Public. ? Performs other duties as assigned or required.

Skills Required

• Operating a personal computer, utilizing a variety of business software, proficient Microsoft Office Suite. Ability to:
• Read and understand City, state and Federal rules and regulations.
• Assess and prioritize multiple tasks, projects and demands.
• Write accurate reports, documents and correspondence.
• Create and maintain quality working relationships.
• Work independently and as a team member, maintain composure, and work effectively in a high-pressure environment with changing priorities.
• Effectively communicate, both orally and in writing City policies and procedures. Personnel rules, accounting and budgeting systems.
• Basic principles of record keeping, case files and records management. Administrative regulations, policies and procedures.

Experience Required

• High School diploma or GED equivalent, and three (3) years of administrative support experience.